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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





exploring career opportunities to utilize patient assistance, medical documentation, coding, organizational and management experience in a challenging healthcare assignment.   



career profile

ø  college-level health information management studies.

ø  over 20 years of healthcare, hospital and medical practice experience.

ø  american academy of professional coders.

ø  experienced in patient assistance.

ø  familiarity with computerized health records management.

ø  expertise in medical documentation, service fees and legal/medical affairs.

ø  skilled in coordinating with hospitals, healthcare providers, transport services and hospice facilities.

ø  background in service fee auditing.

ø  effective champion of upgraded patient care.

ø  well-versed in medicare and private healthcare insurer procedures.

ø  skilled in coordinating with physicians and medical specialists.

ø  well organized multi-tasker.

ø  highly developed analytical and evaluative capability.

ø  effective team player.

ø  strongly motivated self-starter.



professional history

independent patient advocate, maryland heights, nc                                                                   most recent

       retained by individual patient client to oversee medical documentation and service fees.

       perform analysis and auditing of all relevant documentation.

       coordinate with medicare, aarp and home healthcare equipment providers.

       conduct liaison with hospitals, medical professionals, transport services and hospice.

       ensure delivery of accurate information to client including technicalities of estate closure.

       achieve significant upgrade and revamping of hospice policies/procedures in patient treatment.

       provide documentation analysis/management for individual client.

       assess fee issues with medical providers and hospital.

       identify and resolve insurance issues.

       successfully negotiated reimbursement of $57,000 to client estate.


independent patient advocate, raleigh, nc                                                                                              2000

       provided documentation analysis/management for individual client.

       assessed fee issues with medical providers and hospital.

       identified supplemental/secondary insurance issue that resulted in reimbursement of over six-months of unpaid/denied claims.

       negotiated reimbursement of $57,000 to client estate.


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page two




accugroup/accuclaim, wake forest, nc                                                                                       1999 - 2000

senior medical account analyst

         conducted claim audit staff training.

         achieved successful level 2 grievance appeals with blue cross/blue shield of north carolina with client reimbursed $27,000.

         aided individual clients in avoidance of healthcare provider overcharges/billing errors.

         orchestrated provider/hospital client credit of $6,000.


springfield clinic, springfield, il                                                                                                    1996 - 1998

medical/revenue coder

       hired to conduct coding to achieve maximum reimbursement for 80+ physicians.

       successfully utilized knowledge of medical terminology, physiology and biology to extract cpt and icd-9-cm codes from patient medical records.

       developed expertise in infectious disease coding.

       cross-trained in coding for additional providers.

       established in-depth knowledge of medicare, medicaid and private insurance practices.

       designated as physician revenue department representative.

       facilitated automation of departmental operations.





earlier background

dental office administrator, dr. carter hagberg, springfield, il.  in this assignment gained expertise in medical office operations, insurance policy procedures, fee schedules, treatment plans, payment options and collections.





robert morris college, springfield, il

health information management studies


lincolnland community college, springfield, il

general studies, with focus on biology and algebra




professional development

continuous courses/seminars during career to upgrade abilities.  recent attendee of american academy of professional coders conferences exploring future icd-10 policies and procedures.

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a healthcare/patient assistance assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include college-level health information management studies, expertise in medical coding and over two decades involvement in healthcare operations.  to complement this background, i possess demonstrated expertise in medical documentation, fee service assessment, medicare/private insurance operations and ensuring quality care to patient clients.   as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy











yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000






thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting patient assistance position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.









yyyyyy x. yyyyyy



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