yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

objective

 

solutions-focused it specialist with expertise in program management and project administration eager to contribute talents toward supporting employer in maximizing performance.

areas of expertise

 

         proficiency in system integration testing (sit), user acceptance testing (uat), test plan development and documentation, and defining business requirements and information needs in a global environment.

         extensive experience in coordinating and/or leading development and testing teams to consistently achieve on-time delivery to clients and garner 100% satisfaction.

         proven ability to rapidly adapt proficiencies to varied environments as demonstrated by success in industries ranging from chemical, environmental, financial, government, and help desk services to pharmaceutical, telecommunications, and traffic / highway.

         excel in team building, mentoring and leadership; solid communication and interpersonal skills.

         reputation for professionalism, solid judgment, problem solving abilities, and business acumen.

professional experience

 

hewlett-packard corporation                                                                   murray hill, nj, 2002 to present

program manager c it global test and release

         spearhead global sit / uat testing of mission-critical applications and component programs and direct efforts of 40 geographically dispersed employees.

         manage extensive testing for radix call handling system including ongoing security patches and custom  solutions for csfb and merrill-lynch.

         drive testing activities for it resource center web solution featuring multivendor support and tools for self-service contract management.

         apply dynamic multi-tasking expertise toward concurrently managing testing efforts for igso (integrated global supply operation) tool and open view service center, a customer-facing self-help web application integrated with peregrine.

         consistently monitor and ensure compliance with corporate software development and release management lifecycle methodology.

         exhibit strong leadership talents in verifying accuracy of use cases, navigating migration from legacy test tracking tools to hp s quality center, and coordinating swift resolution of defects.

         proactively support continuous improvement by conducting lessons learned reviews.

         established custom environment to validate 07 dst change tools across 47 systems, successfully maximizing stability and efficiency of testing environment.

 

compaq computer corp.                                                                           piscataway, nj, 1999 to 2002

project / program manager c engineering quality assurance

• planned, directed and guided testing of integrated billing information system (ibis) through use cases, test plans, and walkthroughs.
• exercised outstanding attention to small details in ensuring accuracy and integrity of leased asset management and services billing.
• innovatively formulated and implemented test plan to abate any impact from y2k.
• seamlessly orchestrated comprehensive testing of customized implementations for battelle, disney, dell, optus (australia), gefa,  and transalta.

 

continued

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professional experience continued

 

 

compaq computer corp.                                                                             new york, ny, 1996 to 1999

leasing operations manager c project enterprise

         employed excellent organizational strengths to monitor ibis compliance, oversee integrity of lease management and service billing, and direct 6 employees in devising standardized global business operations processes including leasing, invoicing, inventory management, and reconciliation. 

         assembled, trained and led team in cost-effective procurement, billing, and inventory control.

         substantially improved efficiency and productivity of operations by administering database conversion from legacy system.

         effectively headed operations in parallel system during year-long conversion with zero impacts; converted 33 sites, 6,086 seats, 20,800 assets, and 39,973 services. 

         significantly enhanced organization by reducing services parts from 30,000 items to 200, illustrating skills in process improvements.

 

digital equipment corp.                                                                               new york, ny, 1994 to 1996

project manager

• handpicked to manage major onsite implementation of $500m project enterprise at citibank.
• critically analyzed, conceptualized and documented business process to align financial practices.

 

digital equipment corp.                                                                             piscataway, nj, 1986 to 1994

project manager                           (1992 to 1994)

software services manager          (1988 to 1994)

principal software specialist       (1986 to 1988)

key highlights:

         championed development and implementation of $9m litigation support imaging system for new jersey department of environmental protection and energy to image and index 5 million pages of documentation related to hazardous waste disposal.

         led implementation of automated tolls collection and monitoring system as well as an automated traffic control system for new jersey turnpike authority. 

         held accountability for $3m budget, and management and training of 15 services delivery personnel.

         resourcefully analyzed, designed, developed and deployed laboratory information management system for new york state psychiatric institute. 

 

additional experience includes role as project scientist for union carbide corporation.

education

 

mba, information systems, marketing, new york university, new york, ma

ph.d., organic chemistry, columbia university, new york, ny

b.s., chemistry, city college of new york, new york, ny

technical skills

 

hp quality center, microsoft office (access, excel, powerpoint, project, visio, word), sharepoint administration, sql, etl, business objects, perforce, bugzilla, quix-pct, quicktest pro, teamtrack, xplanner, clarify, ovsd, ovsc, peregrine, verity search