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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile professional eager to contribute comprehensive administrative background toward actively supporting the employer in optimizing performance.




  • skilled professional offering over 8 years of solid and progressive administrative support experience, including expertise in answering phones, scheduling and file management.
  • consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • technically proficient in microsoft word, access, excel, outlook, powerpoint, and project.


professional experience


phone banker wells fargo                                                                                                           2010

  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • skillfully identified financial products and services to enhance client banking experience, including credit cards, home mortgage loans, personal loans, lines of credit, and home equity.


vxi directv                                                                                                                            2008-2010

sales team supervisor

  • successfully steered sales operations of 15-member staff to generate high volume growth and revenue on behalf of company.


patient advocate/caseworker medical capital recovery                                                     2005-2008

  • responsible for screening patients for program eligibility, including crime victims and medicaid patients.


office assistant/bus assistant durham transportation                                                        2002-2007

  • sharp business acumen and experienced in managing broad scope of operations, from paying bills and filing paperwork to administrative operations and client services.


professional education


acting program joanne baron and dw brown studios acting school                                 present


certificate in medical assistance texas careers                                                                            2009


nursing prerequisites south plains college                                                                              2007


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