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0000 xxxxxx xxxx , xxxx , xxxxx 00000

Executive Administrative Support

Well-rounded and energetic individual with valuable experience seeks new

challenge and opportunity to apply consummate skills as an Administrative Assistant.

Key areas of Expertise

Administrative Support

Customer Service

Strategic Marketing & Research

Program Development

Production Planning


   Vendor Negotiations

   Budgeting/Sales Forecasts

   Inventory Control


   International Tradeshows

   Personnel Management

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Professional Profile                                                         

  Escalate business development by ensuring efficient administrative support, strategic marketing initiatives, and superior customer service which increases productivity and revenue growth

  Organized and detail-oriented; experience in personnel management, program development, sales, negotiations, budgeting, logistics, document management, and inventory control

  Expand clientele by securing large-volume, high-profit accounts while maintaining existing customer base through exemplary account management; exceed goals and objectives

  Communicate technical and complex information easily and concisely; fluent in English and Spanish; excellent presentation skills

  Proficient in Microsoft Word, Excel, PowerPoint and Outlook

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Employment History                                                          

Key Account Representative                                                                                       08/2009 - Present   

Bellarosa International East Hartford, CT

   Increase sales through design and implementation of new flower programs; successfully developed new line focused on marketing flowers grown in environmental certified farms

   Skillfully manage sales and provide exceptional customer service; procure new customers

   Demonstrate strategic marketing techniques; conduct sales forecasts, logistic planning, and oversee production


Commercial and Logistics Manager                                                                          05/2007 C 08/2009   

Flores De Oriente S.A.C.I. R onegro, Colombia

   Successfully developed and implemented new sales and marketing programs; consistently achieved sales goals and objectives

   Key player in maintaining existing client base and customer satisfaction; developed innovative plans which increased data base by 15% in 2007 and 13% in 2008

   Designed cost quotation models utilized for price negotiations; increased sales by 20% in 2008

   Skillfully directed team of seven employees; managed sales, logistics and shipping departments

   Effectively managed $6M+ annual budget, sales forecasts, and personnel related issues

   Created and maintained gross profit guidelines; participated in production planning

   Demonstrated marketing techniques which drew clients from the European and Asian markets

Purchasing Manager                                                                                                 06/2006 C 03/2007   

Gems Global Inc. Miami, FL

   Independently managed purchasing of $80,000 of flowers and bouquets each week; maintained a $3.5M+ budget

   Increased sales by $280,000 in 2006; created new programs utilized in farms

   Collaborated with growers and quality control; established standards for vendors which ensured the highest level of quality  

   Conducted effective price negotiations, coordinated shipping, provided inventory control, and produced monthly purchasing reports

   Demonstrated superior presentation skills; offered new products in client showrooms


Key Account Representative                                                                                      08/2003 C 06/2006   

Flores De Oriente S.A.C.I. R onegro, Colombia

   Increased sales by 30%; aided customers with product development and marketing strategies

   Efficiently managed sales, increased and maintained customer base, coordinated orders, and ensured customer satisfaction

   Actively participated in international shows which generated new business

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Bachelor of International Business                                                                                              DATE  

Eafit University Medellin, Colombia

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