yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

career objective

results-driven information technology specialist eager to contribute technical proficiencies as well as dynamic business analysis, problem solving, and project management skills toward supporting the employer in improving performance

 

profile

         offer numerous years of progressive it experience, with expertise resource management and relationship optimization

         solid record of boosting financial performance by improving efficiency, productivity, staff performance levels; successfully manage key scalable storage, network, and server solutions projects from conception through completion

         demonstrated ability to build and lead top-performing local and remote support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

         apply depth of knowledge in infrastructure assessment, strategic planning, process automation, relationship management, and quality assurance techniques to meeting corporate objectives

         actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms

         champion enterprise-wide sei and meta tactics increasing sales, customer retention, and profitability

         dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

         proactive team player equally effective in independent and collaborative environments

 

~ key achievements ~

• oversaw all aspects of online startup operations for target s e-commerce initiative; implemented architecture, coordinated speedy delivery of related applications, ensured systems stability and security, introduced process improvements, and introduced online and store sales promotions
• as group manager of web application services, drove problem reduction by 200% within one-year period
• established wall-to-wall support contract responsible for more than $3m in annual savings
• improved service level mean time to recovery by 40% with penalty/reward contracts and improved lifecycle management
• entrusted with $25m hardware and maintenance budget for target stores, distribution centers, and headquarters
• granted numerous awards and council appointments in recognition of superior service and leadership at target; recipient of best in community award, cio award, managers operational excellence award, and member of leadership council and volunteer council
• reduced mervyns shortage rate by 2 points with the introduction of item level inventory and retail stock ledger systems

 

~ technical proficiencies ~

hardware:                                             unix ~ windows ~ linux ~ apple

web application :                                 websphere ~ atg

database platforms:                             oracle ~ sql ~ db2

tiered storage platforms:                      emc ~ sun ~ apple

authentication services:                        active directory ~ ldap ~ site minder 

 

continued

 

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professional experience

target corporation, minneapolis, mn                                                                              1996 c present

manager c supply chain distribution development (2007 c present)

group manager c enterprise design and graphic development (2005 c 2007)

group manager c web application services (2002 c 2005)

group manager c ecommerce implementation services (2001 c 2002)

manager c target.com infrastructure services (1999 c 2001)

manager c hardware maintenance and vendor services (1997 c 1999)

business analyst c property development (1996 c 1997)

 

 

mervyns, hayward, ca                                                                                                              1989 c 1996  

technical analyst c information security and disaster recovery services 

financial analyst c inventory accounting

 

computer task group, buffalo, ny                                                                                            1987 c 1989

project manager consultant 

 

breuner s home furnishings, san ramon, ca                                                                 1981 c 1987       

manager mis

 

education

george washington university, washington, dc

master s certification in it project management

 

california state university of chico, ca     

bachelor of science in business administration, marketing