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yyyyyy x. yyyyyy                               44 gerrard street west ph09, toronto, on m5g 2k2




productive, quality-oriented administrative professional eager to contribute exceptional departmental support, office management and program administration skills toward optimizing human resources operations.

career profile

ø several years of administration and office management experience.

ø bachelor of commerce degree in marketing management and currently studying hr management.

ø focus on program administration and meaningful cost control.

ø record of progression to assignments of increasing authority and responsibility. 

ø wide-ranging project and global operations background.

ø experienced in employment, auditing, workers compensation and contracts.

ø skilled in policy/procedures and process improvement.

ø outstanding communications and presentation skills.

ø skilled in advanced applications such as ms office suite, database management and internet research.

ø well-organized multi-tasker with strong detail orientation.

professional experience

shepell.fgi, toronto, on                                                                                                             2008 - present

global partner & program manager 2009 - present

       promoted to support multiple internal departments and monitor performance, pricing and invoicing of global partnerships.

       build rapport with 15 global partners, oversee program deliverables and report on project statistics.

       oversee partnership network to support global clientele.

       develop business pricing models, create and maintain partner information database.


global business development coordinator 2008 - 2009

       recruited to provide administrative support to us/global business development team and other internal departments.

       scheduled teleconferences, webinars and events, coordinated rfi/rfp and prepared presentations.

       reconciled global billing data and invoicing, wrote and proofread marketing material and critiqued sales.


evertz microsystems, burlington, on                                                                                               2006 - 2008

marketing & sales coordinator

       prepared quotes for broadcasting equipment, provided sales support and coordinated roadshow tours.

       organized direct mailings, point of contact for clients and troubleshot various problems.


tdl group corporation, oakville, on                                                                                                         2006

operations representative

       implemented tim horton s corporate policies across franchises.

       developed sustainable relationships with customers, franchisees and executives.



humber college, toronto, on

currently studying chrp courses


university of guelph, guelph, on

bachelor of commerce, marketing management (honours), 2004


other experience

have also been employed by cleveland s house resort seasonally in capacity of food and beverage representative administering front office and conference services, ensuring guest satisfaction and customer service.


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