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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-focused international transportation leader specializing in directing global product distribution, handling all customs processes, providing world-class customer service, and handling high-volume inventories eager to offer proven experience toward optimizing an employer s bottom-line performance.
profile of qualifications
top performer who excels in upholding company-, vendor-, and customer-established quality standards, along with proactively resolving challenges within fast-paced, deadline-driven environments while maximizing productivity.
ambitious team player who contributes comprehensive proficiencies within all phases of export transactions, including data entry, aes submission, document scanning, shipment routing, shipment rating, and pre-alerts.
holds certifications in iso, qs 9000, and nafta; member of the women in international trade (wit) organization.
key areas of expertise
supply chain solutions internal status reports ups-scs software regulatory compliance
global product distribution client / vendor relations process improvement data / records management
quality control / assurance global shipment processing order routing / tracking freight forwarder relations
professional synopsis
job title, ups supply chain solutions, savannah, ga 2006 c present
direct all customs regulations, including demonstrating advanced knowledge of oga clearances, htsu, and cfr 19.
utilize broad scope of industry experience to handle the processing of import entries, lcl, and air shipments, including file setup, data entry, hts identification, filing, and scanning while meeting time-sensitive requirements.
interface among both international and domestic freight forwarders, as well as overseas offices and importers.
provide daily follow-up on documentation discrepancy issues with customers, customs, and foreign origins via troubleshooting skills to avoid charges accrued due to discrepancies such as storage and demurrage charges, etc.
perform document review and assessment of accuracy, and verified all data required to ensure regulatory compliance.
receive, process, correct, and / or verify documents for hub stations, ach statement, and customs bears reports.
contribute sharp analytical abilities toward resolving finance and accounting reconciliation exchange entries, along with posting entry correction notes for over- and under-billing of customs charges for office and sister office backlog.
customer service representative, catalina passenger service, newport beach, ca 2004 c 2005
ensured high-quality customer service in handling all reservations, including overseeing facility openings / closings, ticket sales, and cash release / balancing, as well as completing training in marsec (maritime security) procedures.
developed and maintained accurate spreadsheets for documenting advertising promotions, coupon, and donations.
logistics coordinator, calsonic north america, inc., irvine, ca 1999 c 2001
strategically steered shipping / receiving of inbound / outbound freight, including maintaining data regarding shipping / receiving alternatives by analyzing fleets, lane patterns, and cost improvements to load management and carrier rates.
coordinated and negotiated bid proposals with top 10 u.s. carriers and executed contracts based on cost effectiveness.
averaged $30,000 in claims on an annual basis with a 90% return by promptly filing with freight forwarders for damage or loss, along with conducting quarterly and annual internal audits required by iso and qs 9000 standards.
export supervisor, oakley, inc., foothill ranch, ca 1998 c 1999
expertly planned, assigned, and monitored an export / chain department workflow with a top-performing 14-member staff, along with controlling inventory and dispensation of product lines to major worldwide retail clients.
shipping analyst, flojet corporation, foothill ranch, ca 1995 c 1998
achieved 98% inventory accuracy while managing all internal / external customer service issues; maintained iso 9000 records for shipping / receiving departments; coordinated and processed incoming products to production floor; and processed all facets of orders for customs, small parcels, ltl / lcl carriers, and major freight forwarders.
additional international trade experience with secret security clearance held with the u.s. army prior to 1998
education & technical summary
associate of arts in business (in progress) golden west college
microsoft word / excel / outlook • microsoft windows • gbs-cm • sap • roi • as 400 • man man systems • ten-key
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