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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

Senior-level Mortgage Management Executive eager to contribute exceptional sales, staff management, and operations leadership expertise toward supporting the employer in optimizing company growth and profitability.

 

Qualifications Profile

 

Significant background in mortgage industry with specialized talents in loss mitigation, underwriting, client consultation, branch/regional operations management, and relationship-building. Adept at team-building and leadership, staff training, and motivating personnel to achieve peak levels of productivity.  Technically-astute and incisive with advanced knowledge and awareness of lending rules, regulations, products, standards, and programs.

 

Selected Achievements:

 

        Recruited, developed, mentored and managed several top-producing loan officers  for Countrywide Home Loans which significantly contributed to bottom-line.

        Captured record-breaking market share in 2007 for Countrywide Home Loans.

        Two-time Service Excellence Award winner at Wells Fargo, 1997 and 2003.

        Recognized and awarded as Wells Fargo Top Producer for generating monthly average of 10 units funded.

        Successfully grew average annual volume for Santa Barbara Wells Fargo branch to $180M and San Luis Obispo to $200M.

        Initiated regular training activities for Wells Fargo staff to effectively boost loan productivity and achieve record profitability and market share.

 

Professional Experience

 

Countrywide Home Loans, Paso Robles and Arroyo Grande, CA, 2006 to Present

Home Loan Manager             (2008 to Present)

VP Area Sales Manager Arroyo Grande             (2006 to 2008)

  • Efficiently steer sales operations while monitoring cost control and client satisfaction.
  • Apply dynamic leadership talents toward directing, motivating, coaching and evaluating 40+  personnel.
  • As Area Sales Manager, drove profitable retail mortgage lending activities for branches throughout Northern Santa Barbara County and San Luis Obispo County.
  • Leveraged proficiency in loan pricing to maximize gross revenue from different loan programs.

 

Continued

 

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

Wells Fargo Home Mortgage, San Luis Obispo and Santa Barbara, CA, 2000 to 2006

Branch Manager

  • Spearheaded daily branch operations for Santa Barbara and San Luis Obispo counties with full accountability for staffing/recruiting, training, and performance management of at least 20 employees.
  • Meticulously developed detailed branch budgets and business plans with a constant eye on cost containment and identifying savings.
  • Managed and proactively coordinated cross-selling of products with banking partners.

 

Wells Fargo Home Mortgage,  Coeur d' Alene, ID, 1995 to 2000

Home Mortgage Consultant

  • Played an integral role in facilitating seamless merger of Norwest Bank and Wells Fargo Bank from 1998 to 1999 and refocused business from mortgage environment to retail bank.
  • Established, nurtured and maintained strong referral network consisting of realtors, financial planners and other professionals, vital to steadily increasing client base.
  • Mentored, guided and coached new consultants, emphasizing product knowledge, client service, and maximizing referrals.

 

Transamerica, Santa Barbara, CA, 1986 to 1995

Senior Executive Branch Manager       (1989 to 1995)

        Promoted from roles as Loan Officer (San Luis Obispo location) and Branch Manager (Lompoc location) to oversee all loss mitigation on delinquent and defaulted accounts.

        Directed, motivated, supervised and evaluated staff.

        Conducted comprehensive cost/recovery analysis of companies' equity position. 

        Attentively monitored foreclosure process with a sharp eye on critical dates with Trustee. 

        Protected company lien position by attending foreclosure sales with certified funds.

        Decisively interviewed prospective realtors and assigned listing prices. 

        Exercised outstanding organizational skills to manage property throughout complete sale process from maintenance to counter-offers.

        Elevated client satisfaction and retention by facilitating Selling Satisfaction Workshop to personnel spanning eight branches.

        Successfully collected record levels of outstanding loans.

        Assigned and adeptly held highest level of underwriting responsibility for a Branch Manager.

 

Education

 

B.S. Degree, California Polytechnic State University, San Luis Obispo, CA

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