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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                (xxx-xxx-xxxx                                                                                                                                               abc@xyz.com

objective

worker s compensation professional with expertise in effective decision making, w/c law, negotiations and delivery of accurate, prompt service seeking challenging assignment as an at-home senior claims adjustor

with a progressive organization.

career profile

ø  long-term insurance claims experience.

ø  current assignment as senior claims representative.

ø  record of promotions to assignment of increasing responsibility and authority.

ø  knowledgeable in all facets of worker s compensation operations.

ø  adept in negotiating timely and equitable settlements.

ø  skilled in investigations and information disclosure.

ø  excellent mathematical and financial skill sets.

ø  manage high volume caseload on an effective basis.

ø  strong capacity to determine appropriate compensability.

ø  outstanding team player who also works independently.

ø  detail oriented multi-tasker.

ø  proven work ethic.

ø  deliver exceptional customer service.

ø  proficient in advanced business software applications including ms office suite.

ø  have completed ins 21, 22, 23 and aic 33/34 through home study.

ø  b.a. degree.

professional experience

sfm mutual insurance company, bloomington, mn                                                                    1999 - present

senior claims representative

       originally recruited as claims representative and gained promotion through outstanding performance.

       manage caseload of approximately 115.

       evaluate and determine minnesota worker's compensation loss time claims.

       conduct in-depth investigations.

       effectively determine compensability, reserving and successful resolution of claims.

       keep litigated files to a minimum of 25%.

       operate with high effectiveness in paperless claim environment.

       meet/exceed stringent time deadlines on a consistent basis.

       develop positive client relationships.

specialty risk services, bloomington, mn                                                                                     1998 - 1999

claims representative

       retained to perform wide-ranging claims processing and management responsibility.

       tasked to oversee south dakota and wisconsin claims as well as minnesota.

the traveler's insurance company, golden valley, mn                                                                    1997 - 1999

claims representative

       conducted complex investigations to determine compensability on minnesota worker's compensation claims.

berkley administrators, golden valley, mn                                                                                     1991 - 1995

claim service representative

       assigned to process minnesota worker s compensation medical claims from investigation to successful claim resolution.

education/training

the college of st. catherine, st paul mn

b.a., elementary education, 1989

insurance institute of america (home study); have completed ins 21, 22, 23 & aic 33 and 34
yyyyyy x. yyyyyy
                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                (xxx-xxx-xxxx                                                                                                                                               abc@xyz.com

 

 

 

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an at-home senior claims adjustor assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include long-term, successful insurance industry experience with a particular emphasis on worker s compensation claims management.  to complement this background, i possess demonstrated expertise in investigations, compensability determination, customer relations, achieving prompt service deadlines and successfully resolving claims, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

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