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yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000                       




experienced hospitality professional offering dynamic skills in management, business development, team building, vendor relations, customer service and procurement eager to contribute to a progressive hotel organization in the role of general manager.


career profile

ø  long- term operations, management, staff direction and business development experience.

ø  excel in strategically prioritizing, planning and managing projects and workflow to optimize efficiency and meet critical timelines.

ø  outstanding record of promotion to assignments of increasing authority and responsibility.

ø  successfully achieve p&l objectives on a consistent basis.

ø  strategically coordinate and collaborate with corporate personnel and customers to maximize performance in facilitating operational goals.


professional experience

chase hotel group, batavia, ny                                                                                       2001 - present

general manager (positions and responsibilities in reverse chronological order)

       opened and still manage local hampton inn and have achieved high revenue numbers, successful qa and low employee turnover.

       successfully reestablished reputation of local comfort inn and received choice gold award for efforts, including new and steady revenue stream.

       assisted corporate director of sales with sales calls to new and existing customers, coordinated with hamburg chamber of commerce tourism board for two years and developed preventive maintenance program.

       opened new comfort inn and suites in hamburg, recruited staff for various departments, coordinated with owners, franchiser and public entities to ensure regulatory compliance.

       general manager at comfort inn, established staff, participated in sales calls with corporate director of sales and coordinated with franchise liaison on programs such as rfps, mar pubs and consortia.

       general manager for inventory control, payroll, scheduling, chargebacks, hr and training programs and developed background in revenue management, star report, adr, occupancy and rev par.

       general manager trainee at best western inn and suites in erie, pa, learning daily operations.


key bank, buffalo, ny                                                                                                         1984 - 2001

relationship manager

       hired as floating teller and subsequently promoted to head teller, platform assistant, administrative assistant in branch administration, assistant branch manager and finally relationship manager.



american institute of banking

choice hotels general manager school certified

hampton hotels school certified

jamestown business college, jamestown, ny

jamestown community college, jamestown, ny

general studies

yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000                       




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a general manager capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include long-term business development, coordination, operations and leadership experience in the hospitality sector. to complement this background, i possess staff supervision, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy








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