career objective

results-driven sales/account executive eager to contribute expertise in business development, operations management, fiscal administration, and human resources toward collaborating with a progressive organization in optimizing bottom-line performance

profile

ø  offer numerous  years of progressive experience in sales and account management, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions

ø  proficiently prospect, secure, and retain diverse client base; cultivate long-term business relationships that generate referrals and new leads

ø  proactively monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; train and lead top performing support teams

 

~ key achievements ~

         ranked as #1 companywide at paetec with 223% to sales quota for 2010; qualified for paetec president s club

         recognized for achieving highest new logo sales in brentwood paetec branch and placing in top 20% nationally

         consistently surpassed sales goals for voice services, data services, software solutions, and hardware as an account exec with paetec; completed over 100 cold calls resulting in 8-10 appointments weekly

         named as verizon wireless top sales producer locally and regionally, selected to participate in elite top gun focus group, and qualified for three consecutive placements in the chairman s club

         chosen to train middle tennessee region sales managers at verizon

professional experience

paetec communication, brentwood, tn                                                                                                        2007 c present

business development manager (2010 c present)

• in recognition of outstanding performance, quickly progressed within company to attain position entrusted with managing business development for the nashville market for this provider of communications solutions to business-class customers
• effectively prospect new clients and business partners to continually increase sales revenues; prepare and deliver winning presentations, host special events, and provide training sessions for agents and customers
• work closely with major manufacturers, including cisco, avaya, adtran, and others, to identify goals, create business plans, and develop joint marketing strategies
• manage agent relations, provide ongoing support for national agent and affinity partners, monitor and evaluate agent performance, and remove under-performing agents to optimize bottom-line profitability
• train new sales representatives on sales, systems, and standard operating procedures; oversee all aspects of the sales process

account executive (2007 c 2010)

• developed and implemented highly successful business growth plans employing the consultative sales approach to best relate to new clients and offer customized solutions
• established daily activity model to build a 30/60/90 day funnel including ongoing cold calling, prospecting, telemarketing, territory planning and relationship building strategies
• prepared cost comparisons, bill analyses, and roi presentations for medium- to large-size businesses

 

verizon wireless                                                                                                                                                 2003 c 2007

sr. sales representative, brentwood, tn (2006 c 2007)

retail sales representative, eugene, or (2003 c 2006)

• applied strong sales skills and depth of product knowledge towards securing new customers and retaining existing clients by providing customized recommendations for handsets, accessories, and enhanced services
• trained and motivated other representatives to increase sales performance
• tracked and analyzed daily sales results and activities to ensure sales, retention, and compliance objectives were met; generated financial and sales reports                                 

education

general studies, lane community college, eugene, or                                                                                     2001 c 2002

 

~ professional development ~

adtran asp/in technical training                                                                                                                                   2009

paetec sales university, charlotte, nc                                                                                                                        2008