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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



proficient senior-level business analyst eager to contribute strong finance and technology skills toward actively supporting an organization in maximizing performance.




  • highly motivated senior-level professional offering solid and progressive business analyst experience, including expertise within finance, information technology and client service capacities.
  • expert in business process engineering and development life cycle, including data analysis, validation reports, system testing and troubleshooting.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • dynamic communication, presentation, negotiation, and relationship management skills.


selected accomplishments


software:  ms office suite: excel, powerpoint, word, project, visio ▪ database management: access, sql, oracle, sap

programming languages:  java,, asp, sas ▪ web development tools: frontpage, html


professional experience


business and reporting analyst jpmorgan chase                                                                                   2009-present

  • actively collaborate with business, service and technology partners in the development of innovative business tools to be leveraged across products and functional areas.
  • successfully identify strategic solutions and implement process/tool updates in support of client goals.
  • serve as the uat manager for platform conversion, from developing user acceptance testing activities and executing of uat test scenarios to coordinating defect resolution and preparing test results/metrics reports.
  • strategically monitor milestones and manage critical dates, while also identifying and handling schedule and business risks.


enrollment analyst cvs caremark                                                                                                                        2009

  • hand-selected to provide quality service for the implementation and ongoing management of eligibility relationships within the quantum leap platform.
  • responsible for performing detailed business analysis, making recommendations for improvements and managing client expectations.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


experienced actuarial analyst hewitt associates                                                                                         2007-2009         

  • independently perform and manage data preparation from inception to final completion for fortune 500 clients.
  • spearhead the coordination of information and deadlines with clientele, including the validation, reconciliation and documentation of client data.


business analyst hewitt associates                                                                                                             2004-2007                                                               

  • successfully configured systems to meet analysis specifications, documented relevant configuration, and repaired issues identified through system testing.


support analyst bank of america                                                                                                                  2002-2004

  • responsible for the maintenance and updates of 'mergers and acquisitions' database, which served as a reference tool for bank analysts.


marketing and operations intern morgan stanley                                                                                                 2002                     

  • successfully performed client portfolio analysis, while actively monitoring client account history.


professional education


bachelor of science degree in information systems depaul university chicago, il                                              2004

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