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yyyyyy x. yyyyyy 0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
objective
results-driven leader eager to contribute strong management, customer relations, communication and team building skills in a escrow officer/branch manager assignment actively supporting the employer in optimizing operational and financial performance.
career profile
ø over 20 years of practical business background.
ø extensive title sector experience.
ø award-winner for outstanding performance.
ø proven team builder and personnel developer.
ø expertise in staff direction and management.
ø knowledgeable in all areas of title re-sale and re-finance operations.
ø adept in identification/resolution of customer issues/problems and delivery of exceptional customer service.
ø skilled in all facets of daily scheduling, planning and supervision.
ø proven leadership capacity.
ø facilitate training and compliance with company policies.
ø record of progression to assignments of increasing authority and responsibility.
ø strong entrepreneurial and management abilities.
ø well-organized multi-tasker with solid detail orientation.
ø proficient in advanced business software applications.
professional experience
orange coast title company 2007 - present
escrow re-sale and re-finance officer
recruited to direct all unit activities.
oversee title escrow re-sale and re-finance functions.
alliance title company 2007
branch manager/escrow officer
retained to direct unit operations and escrow activities.
met organizational objectives on a consistent basis.
gateway title company 1999 - 2007
branch manager/escrow officer
tasked to manage and administer high volume environment.
manager of the year 2006.
recipient of most profitable escrow branch award 2006.
eastland escrow s inc. 1989 - 1999
escrow officer
hired to facilitate office operations and escrow initiatives.
earlier background
prior to 1989, served as escrow officer, brightwood escrow corporation. in this assignment gained expertise in all elements of escrow, title, finance, office operations and personnel supervision.
professional development
extensive corporate-sponsored training seminars and workshops focusing on management, financial service and customer relations, among other key issues.
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