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Yyyyyy x. yyyyyy                     0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                   abc@xyz.com

 

Career Objective                                                                                            

 

Versatile, results-focused leader with extensive experience in the health care industry, eager to contribute broad administrative, operations management and team building talents toward actively supporting a progressive company in optimizing performance

 

Profile                                                                                                              

 

Ø  Offer over 30 years progressive experience in the health care industry, with comprehensive management background.

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

Ø  Exceptional knowledge of Medicare, Medicaid, and insurance regulations.

 

Professional Experience                                                                               

 

PSA Healthcare - Tampa Bay, FL                                                                                   2007-2008

Director of Operations

 

  Contributed dynamic leadership skills in overseeing program operational planning, covering 5 counties including Pasco, Hillsborough, Pinellas, Manatee, and Sarasota Counties.

  Cost-effectively allocated, developed and administered marketing/budget plan for each fiscal year; established A/R goals in conjunction with RVP, as well as forecasting sales goals.

  Spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, and ensuring compliance with applicable laws and regulations.

  Built and established key relationships; liaised with staff, regional management, corporate staff, and governing body.

  Directly oversaw, wrote and maintained all Plan of Cares and CMN's for 25 clients; provided direct patient care when necessary.

  Proficiently managed and administered branch operational expenses to comply with established percentage to revenue.

 

Family Health Center - Orangeburg, SC                                                                           2004-2006

Manager of Pediatric

 

  Resourcefully oversaw a multiprovider department in a federally funded healthcare agency service low income families, with full accountability for all staff education and inservices.

  Applied strong analytical abilities in performing risk management and QA for pediatric department.

  Prepared and participated in JCAHO survey with resulting accreditation.

  Directed triage for over 400 patients per month.

  Actively served as Member of CQI team, Management Team and Interview team.

 

Alpha Christian Registry - Champaign, IL                                                                        2000-2003

Long Term Care Relief Staffing

 

  Effectively planned, coordinated and facilitated the care of high risk pediatric patients in the home care setting

  Provide long term care relief staffing with strong focus on optimizing productivity and efficiency.

 

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Yyyyyy x. yyyyyy                                                                                                           page 2 of 2

 

 

Provena HealthCare Equipment - Champaign, IL                                                              2001-2002

Customer Service Supervisor and Clinical Consultant

 

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  Demonstrated industry expertise and strong communication skills toward responding to customer inquiries, troubleshooting problems and delivering product education.

 

Education & Professional Training                                                            

 

Graduate - Parkland College, 1988

Practical Nursing Program/Certificate of Practical Nursing - Purdue University, 1976

Associate of Applied Science - Parkland College; 4.0 GPA & Alpha Omega Scholastic Society Member

Certificate of Legal Nurse Consulting - Kaplan University, 2007

 

Volunteer Activities                                                                                      

 

Volunteer - Edisto Habitat for Humanity (Orangeburg, SC)

Volunteer - SPCA (Orangeburg, SC)

Member - Newcomers Club (Orangeburg, SC)

 

 

 

 

 

 

 

 

 

 


Yyyyyy x. yyyyyy                     0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                   abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior patient servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  As illustrated by my career background, I have continually advanced in the health care industry, assuming increasing levels of responsibility for managing employees and preparing budgets.  To complement my experience, I offer Certificate of Legal Nurse Consulting.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

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