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Yyyyyy x. yyyyyy

110 Seaman Avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Tel: (xxx-xxx-xxxx




Results-driven Sales and Operations Specialist eager to apply dynamic business development, communication and relationship building skills toward actively supporting the employer in optimizing sales and profits.




Diligently assesses business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities.   ~  Adept at planning and goal setting.   ~  Employs superior interpersonal, negotiation, communication and presentation skills to maximize customer satisfaction and retention.  ~ Demonstrates well-honed closing skills to negotiate contracts for maximum profitability.  ~  Combines solid leadership and team-building talents to recruit, train, motivate, mentor and manage highly-productive personnel.  ~   


                                                Professional Experience                                            


Strathmore Publications, Westbury, NY, 2002 to Present

Vice President of Sales and Operations           (2005 to Present)

         Direct, manage and coach 20+ sales professionals in generating $3.5+M annually, and proficiently spearhead daily business operations.

         Strategically recruit top talent and effectively train and lead sales team to optimize revenue.

         Conduct staff performance evaluations and weekly motivational meetings vital to elevating morale.

         Leverage strong problem solving abilities to swiftly respond to customer complaints and negotiate/secure financial settlements.

         Spearheaded preparations, launch, and management of satellite office in 2006; recruited, hired and developed sales force, oversaw account development, and led efforts to expand client base.

         Continually contribute highly effective process and product improvements to elevate customer satisfaction and administrative efficiency:

    • Enhanced company product line by creating and integrating high-end membership options.
    • Expedited office procedures by reorganizing staffing structure and streamlining daily processes.


Senior Sales Representative         (2002 to 2005)

         Performed direct sales and maintained an exceptional close rate of 48% among industry standard of 32%.

         Successfully ranked in 2nd place companywide in 2003.

         Demonstrated outstanding expertise in the complete sales cycle to land new accounts and maintain optimum levels of customer satisfaction.

         Merged impressive communication, interpersonal and listening skills to support clients in assembling their biographies for publication.


Earlier experience:

Senior Loan Officer, Coastal Capital Corporation, New York, NY, 2005

Loan Officer, Sterling National Bank, Great Neck, NY, 2004 to 2005


                                                       Computer Skills                                                    


Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint)


                                                Education / Certificates                                             


Certificate in Web Design and Development, The Chubb Institute, Westbury, NY, 2001


Yyyyyy x. yyyyyy

110 Seaman Avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Tel: (xxx-xxx-xxxx










Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As indicated in the accompanying resume, I bring to you a significant sales background, well-developed expertise in account penetration and development, and a solid ability to analyze revenue growth opportunities and conduct negotiations to close the deal. To complement these qualifications, I offer exemplary organizational, prioritization, presentation and relationship-building skills which are essential in an <insert job title/position> role.   


As a proactive contributor to your organization, you will find me to be a driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance, integrity, prudence, dedication and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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