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yyyyyy x. yyyyyy


51 lyon ridge - aliso viejo, ca 95256


yyyyyy x. yyyyyy


productive, quality-oriented team player eager to contribute administrative and human resource skills toward optimizing operations of a progressive organization.


ø  offer extensive experience in administration and human resources, with comprehensive management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

career achievements

ø  successfully streamlined hr department by teaming up with administaff and organizing new benefits program for all employees, instrumental to boosting efficiency.

ø  increased sales and overall productivity company-wide by actively collaborating with senior management in semi-annual strategic planning meetings.

ø  integral member in planning and coordinating credit/collection of $21m in annual sales and $1.75m in monthly receivable balances.

professional experience

coast southwest, inc. (formerly coast chemical, inc.) - placentia, ca                                               1987-present

administrative vice president (1998-present)

prior positions with company (1987-1998)


career highlights


  promoted to contribute dynamic leadership skills in managing all aspects of daily operations and appointed to serve as 401(k) administrator and primary liaison for administaff.

  directly oversee human resources administration procedures, including payroll processing through novatime and administaff for 40 employees located throughout california, texas, utah and arizona.

  spearhead diverse administrative activities ranging from staffing, performance evaluation and termination to workflow planning and customer and employee file maintenance.

  actively ensure compliance with all safety regulations, including enrolling dot and non-dot drivers in the dmv pull report program and the random drug testing program.

  exhibit solid leadership qualities in educating and training california and texas credit department members in payment/problem resolution techniques, integral to boosting performance.

  negotiate all insurance renewals for liability, umbrella and auto coverage, demonstrating exceptional communication and analytical abilities in achieving goals.

  relied upon to lend expertise toward maintaining a/r aging and ensure results are within established corporate yyyyyy x. yyyyyys and goals.

  conduct comprehensive review and analysis of collection risk to decrease potential bad debt.



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tracy m. hersey                                                                                                                                      page 2 of 2


career highlights



  apply dynamic leadership qualities toward successfully managing both onsite and remote accounts payable, administrative and customer service team members.

  organize and participate in bi-annual chp inspection.

  process month end sales reports and commission for salesman in california, texas, utah and arizona.

  track all vacation and personal time, monitor all daily cash applications and approve all customer credit terms and credit limits.

  coordinate resale certificates and certificates of insurance for active customers and suppliers.

  responsible for managing 6 staff members in multiple departments, including a/r, a/p, customer service and administrative assistance.


psyd program (in progress) - california graduate institute, 1994-present.

masters in clinical psychology - pepperdine university, 1991-1994; behavior science board member & clinical psychology intern.

bachelor of arts in psychology & sociology (dual-major) - university of san diego, 1987-1991.

technical skills

word, excel outlook, novatime, pc charge pro, quickbooks, dun and bradstreet and chempax vb











































hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


from leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive organizational processes and procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by my career background, i have solid administrative and human resources experience.  among my accomplishments, i successfully streamlined the hr department by partnering with administaff and effectively coordinated credit/collection of $12m in annual sales and $1.75m in monthly receivable balances.  to complement my experience, i offer a masters in clinical psychology. 


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




tracy m. hersey










contact name

company name


city/state/zip code




dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your yyyyyy x. yyyyyys, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.






tracy m. hersey


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