career profile

technology executive with 15+ years as an it expert and experience in management and business analysis. skillful collaborator with business executives in a growth-oriented corporation seeking to integrate technology into the business processes and productivity. experienced in leading teams that managed various platforms including hp, ibm, dell, intel, supermicro, cisco, and juniper. technical competencies include: operating systems (windows 2000, windows xp. windows 2003, linux, freebsd); asp, asp.net, cdo, mdac, odbc; microsoft productivity suites; microsoft sql server (2005, 2000, and 7.0); dot net (1.1, 2.0, 3.0); perl, and python.

 

finance and budgeting / quality assurance team / systems administration / server engineering team

noc management / supply chain / operational project management / security / telecommunications

datacenter engineering / database & network engineering, design and support

systems operation tool development / software distribution and deployment / customer migrations

career history

 

verio, inc., boca raton, florida

vice president, information systems and operations, july 2003 to present

  ensure that technology works both effectively and reliably while playing a vital role in financial, engineering, implementation and support functions for all it, network, product, database and security for $80mm technology service provider.

  stand as technical executive and internal security manager and member of senior leadership team.

  directed the professional success of 80-member staff with 8-member management team including systems analysts, computer programmers, support specialists, and other computer-related workers.

  provide budget administration and oversight for $7mm operational / $13mm capital budgets.

  held accountable for the support, deployment, and administration of 6000+ servers worldwide.

  remain 99.95% compliant with slas by streamlining software distribution process, aligning product direction with established goals, and prioritizing application resources.

  execute facilities engineering and support duties for infrastructure in us, europe, and the far east.

  coordinate, and direct research and facilitate the it-related activities by determining both technical and business goals in pre- and post-production consultation with clients and top management including ceo and svp.

  make detailed plans for the accomplishment of it goals because of a strong understanding of both technology and business practices capable of transforming business ideas into reality with technology.

executive accomplishments

o  leader in parent company quality initiatives (kaizen and mieruka) that led to improvement in stability between 5%  and 50% for all verio product lines.

o  recipient of the ceo award (fy2004) for outstanding service.

o  provide operational support for over 550 users and 600,000 customer base worldwide

o  skillfully completed the technical planning and ultimately the launch of 10+ roll out products in 3 years.

o  oversaw successful migration of 100k accounts into company s product line with less than 5% customer loss.

 

the scientific world, inc., boynton beach, florida

executive vice president, chief technology officer, 2/2001 to 7/2003

  demonstrated executive-level skill and leadership in all aspects of information technology (application development, databases, networking, security, and infrastructure) as it applies to all sizes of business.

  held accountable for the entire financial, strategic, and tactical strategies related to it initiatives and processes.

  collaborated and provided departmental briefings to the ceo covering corporate and business systems and development of business and corporate applications.

  promote excellence in the design and development of software and web applications and the successful branding of website.

executive accomplishments

• entrusted to carry out the functions of chief technical officer in fy2001 after company merger.
• selected to head up it department of startup company in its 2nd year.

• released 4 new products and completed core website redesign in 90 days, well under time and budget constraints.
• renegotiated contract with outsourcing vendor to reduce monthly expense by 25%.
• negotiated contracts with offshore development company, reducing development costs by 80%.

 

office depot, inc., delray beach, florida

director, electronic commerce and distributed systems engineering, 8/1997 to 2/2001

  deemed the chief technologist for internet/intranet/server engineering projects.

  streamlined and spearheaded state of the art, award-winning, microsoft technology based (7 x 24) website rollout containing geographically superior isps, isp rated network equipment, high volume firewall appliances and compaq web servers and clustered compaq database servers running sql 2000.

  sourced web hosting site for european web presence.

executive accomplishments

• launched 8 european websites and 3 pacific rim ecommerce websites.
• monitored and maintained website which captured $1b usd in fy2000.
• surpassed objectives and established standards of corporate service level agreements with 99.9% uptime for e-commerce websites.

 

manager, network operations, 1/1996 to 8/1997

  managed entire corporate network including 20,000 end-users, all network development and administration functions, and network control staffs.

  managed development and implementation of automated relational database system for help desk, problem management, and change control processes; network automation and enterprise monitoring.           

executive accomplishments

• implemented strategic negotiations and vendor relations for $36mm voice contract with long distance vendor.
• engineered and implemented campus lan.
• recruited, hired, and terminated human capital for 7 x 24 network operations and network control center.

 

manager, network control              

  implemented fully functional network control center in 4 months including multi-platform (unix, power pc, windows) management tools.

  assessed and met challenges to internet functionality and access; installed firewall, name server, and world wide website for office depot.

executive accomplishments

• redesigned corporate ethernet and token ring networks reducing segment utilization by 80% and physical token ring outages by 40%.

 

manager, telecommunications           

  oversaw voice and data network for north america s largest office supply retailer with $8.0 b in sales.

  managed launch of multi-protocol data network for 500+ retail and delivery center locations; protocols include ethernet, fast ethernet, frame relay, t-1, isdn, point-to-point 56k sdlc, and 9600 baud multi-point.

executive accomplishments

• salvaged $1mm in vsat costs, 35% reduction in phone expenses, 80% in local access charges, and 75% reduction in data port charges.
• managed $3mm capital expenditure budget for the telecommunications department and experienced 500% growth in the corporate voice/data network.

 

****additional experience as manager, user support for office club, inc. ****

 

education

 

university of california, san diego, la jolla, ca

bachelor of arts in economics

 

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my 15+ years of experience and strong ability to evaluate the newest and most innovative technologies and determine how these can help my organization. i often report to ceos and cios, manage and plan technical standards, and tend to the daily information technology issues of my organization. because of the rapid pace of technological change, i must constantly be on the lookout for developments that could benefit my organization and once a useful tool is identified, then i determine an implementation strategy and sell that strategy to management. as i pursue the <<position title>> within <<company name>>, i recognize that these credentials and experience would greatly assist in reaching future goals and objectives.

 

my expertise includes ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. i develop policies and procedures to ensure information systems reliability and accessibility and prevent and defend against unauthorized access to systems, networks, and data. i conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs and promote awareness of security issues among management and ensuring sound security principles are reflected in organizations visions and goals.

 

i participate in network and systems design to ensure implementation of appropriate system operation policies. this is accomplished with executive-level skill and leadership in all aspects of information technology including application development, databases, networking, security, and infrastructure. as you review my qualifications, please keep in mind accomplishments such as:

 

  playing a vital role in financial, engineering, implementation and support functions for all it, network, product, database and security for $80mm technology service provider.

  providing budget administration and oversight for $7mm operational / $13mm capital budgets.

  delivering operational support for over 550 users and 600,000 customer base worldwide.

 

i look forward to speaking with you about how i can contribute my skills to your corporate vision.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure