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yyyyyy x. yyyyyy
xxx-xx-xxxx-858613 abc@xyz.com
career objective
solutions-focused professional eager to contribute solid technical expertise as well as dynamic management, team-building and client servicing skills toward actively supporting a progressive organization in optimizing performance as an automotive glass technician.
profile
ø offer approximately 6 years progressive experience as a level 3 fitter, including extensive experience in customer service, with comprehensive management background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø dynamic communication, presentation, relationship building and problem-solving skills.
ø excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.
ø strong ability to quickly learn new concepts and approaches.
professional experience
autowindshields 2007-present
fitter
recruited to contribute extensive industry experience in providing a fully mobile windscreen and body glass replacement service/repair.
proactively build key relationships and liaise with local glass stockist, senior management, staff and customers.
proficiently develop and execute organization strategies, with strong focus on optimizing productivity and efficiency.
autoglass 2002-2007
level 3 fitter
trainee
promoted within a 12-month period to become one of the top 50 fitters nationwide, while serving on the leader board, demonstrating exceptional project management and organization skills in achieving operational goals and timelines.
effectively planned, coordinated and facilitated technical functions, with full accountability for providing exceptional services.
imos ltd 2001-2002
shift leader
mailroom operative
spearheaded diverse managerial activities, including shift management, directing meetings, analyzing daily figures and supervising workflow.
conducted comprehensive review and analyses in troubleshooting and repairing machines.
successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
palmer plating 1997- 2001
maintenance engineer
electroplater
integral member of 4-member engineering team; efficiently repair and produce new parts for plating lines, while minimizing downtime and immediately repairing problems.
carefully worked with highly dangerous chemicals such as gold, silver, lead, tin and cyanide.
prior experience
trainee jointer, jointers mate - power systems; 1993-1997
customer service, driver - neesham electrical; 1986-1993
professional training
completed professional training - autoglass, 2 weeks
yyyyyy x. yyyyyy
xxx-xx-xxxx-858613 abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity and am submitting my resume for your review. in advance, thank you for your time and consideration.
from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing technical solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. as illustrated by my career background, i have continually advanced in the automotive glass industry, assuming increasing levels of responsibility. i have a solid ability to quickly learn new concepts and am willing to be retrained in all aspects of a new position.
as a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
paul matthews
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