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yyyyyy x. yyyyyy
4780 shinnecock hills ct., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
results-driven operations manager eager to contribute outstanding customer service and project coordination skills toward supporting a progressive organization seeking a driven and productive team member
profile
ø successfully oversee all aspects of property management and provide excellent customer service; experience working with diverse properties including luxury homes, high rise condominiums, large-scale communities, homeowner and condominium associations, and commercial rentals
ø serve as liaison for homeowners, property managers, employees, company, and local authorities; facilitate internal and external communications
ø proficiently direct all leasing, sales, and rentals; develop budgets, approve expenditures, and secure collections
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; lead staffing initiatives and build top-performing support teams
ø steer major remodeling and renovation projects; contract and supervise construction and repair specialists, including landscaping, hvac, and elevator maintenance professionals
ø conduct regular walk-throughs and complete maintenance checklists to ensure compliance with safety regulations, building codes, and corporate standards; schedule and follow up on inspections
ø execute administrative functions including budget management, financial reporting, accounting, contract negotiation, insurance oversight, inventory maintenance and procurement
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
ø sharp technical proficiencies including ms office (word, excel, powerpoint, outlook) and peachtree
professional experience
operations manager, benson s kt management group, naples, fl 2006 c present
operations manager, lesina at hammock bay condominium association, naples, fl 2007 c present
operations manager, ibis cove homeowners association, naples, fl 2006 c 2007
certified apartment manager (cam), property management company, insert location 2005 c 2006
community patrol supervisor, bonita bay group, bonita springs, fl 2001 c 2005
property manager, commercial properties, insert location 1988 c 2004
owner / operator / journeyman, pattern making company, insert location 1980 c 2000
yyyyyy x. yyyyyy
4780 shinnecock hills ct., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in an operational management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of progressive experience in property and maintenance operations, with expertise in facilitating communications, financial administration, insurance matters, remodeling projects, and administrative responsibilities. i excel at ensuring customer satisfaction and retention, and am adept at efficiently developing and implementing solutions for a diverse range of situations. my excellent organizational skills have consistently proven instrumental in my ability to lead major projects as well as handle daily duties. to complement this background, i hold cam, cmca, and ams designations, and have completed numerous professional development courses.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
richard slattery
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