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yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000

yyyyyy x. yyyyyy

results-driven professional eager to contribute dynamic management, business development, staff training and closing talents toward actively supporting a progressive organization in optimizing operational and revenue performance in the seattle area.



ø  offer extensive experience in outside sales and employee development, with comprehensive background in customer service, order processing and architectural estimating and management.

ø  establish critical contacts to increase client base, ensuring retention levels and client loyalty.

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.


professional experience

amweld building products, inc. - garrettsville, oh                                                                            1998-present

western regional manager (2008-present)

  contribute dynamic leadership skills in managing and collaborating with outside sales representatives on new and existing accounts covering 13 states.

  cost-effectively allocate, administer and oversee budgets for the territory.

  conduct comprehensive review and analysis in order to provide customers and outside sales with special pricing on projects.

  successfully contribute to business development by using proactive prospecting techniques to generate new customers and working directly with distribution center on expanding customer base.

corporate trainer (2001-2008)

  ensured staff members are properly educated on all facets and phases of company training programs, policies and procedures.

  proficiently prepared and presented regional quarterly classes and customer in-house training.

  actively mentored, motivated and trained team members, playing an instrumental role in the development of top performing team members.

  maintained up to date on current industry trends and products; revised, reviewed and updated all literature as well as company website.

  effectively planned, coordinated and approved all sales/catering contracts and booked all necessary rooms, demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.

inside sales manager (1998-2000)

  applied industry expertise in developing and publishing a broad range of literature in response to customer base and sales personnel requests for marketing and systems including sweets catalog, updates to architect data manual and price book.

  negotiated settlement of claims, exhibiting advanced communication and problem solving talents.

  resourcefully organized and coordinated all trade shows (dhi), in house training activities, road shows and regional seminars.


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rose cliff-olsen, cdc                                                                                                                           page 2 of 2


amweld building products, inc. - garrettsville, oh                                                                            1998-present

inside sales manager (1998-2000)


  streamlined transition of customer order information into the manufacturing process through effective policies/procedures development.

  built and established key relationships and liaised effectively with production department managers to assist in specific classification of products from quality assurance position report in new product or process technology of competitors, and to discuss new specifications required by customers.


steelcraft - cincinnati, oh                                                                                             1998

senior code specialist      

  strategically identified, investigated and evaluated new prospective markets that the products are to be certified in to design and implement targeted plans to increase sales and market share.

  relied upon to lend industry expertise, including current knowledge on competitive products, new rated products introduced into the market and local and national building codes.

  integral member in providing technical support and knowledge to the engineering dept. and manufacturing on prospective design changes. 


prior experience


the kewanee corporation - kewanee, il

engineering manager


nepco, incorporated - bartonville, il

architectural estimator


m-d building materials - northbrook, il

architectural estimator


education & certification

associate in science degree - black hawk east college (kewanee, il)

certified door consultant


professional development/training

architectural hardware 2, 3 & 4 - dhi

electrified hardware 1 - dhi

leadership skills for managers - black hawk college

fundamentals of marketing - black hawk college

successful project management - black hawk college

leadership and supervisory skills for women

certified door consultant 1 & 2 - dhi

management and leadership skills for women

architectural hardware 2 & 3 - dhi

basic hardware scheduling - local dhi chapter


professional affiliations

member - door and hardware institute







hiring agent name





dear _______________________________:


i am currently exploring new opportunities in the seattle area, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


from leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive outside sales processes/procedures, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing business development solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by the accompanying resume, i have a comprehensive background in outside sales and staff training, assuming increasing levels of responsibility for high-level clients and numerous employees.  i also have extensive experience in contributing to business development by using proactive prospecting techniques to generate new customers.  in addition, i have a solid background in identifying, investigating and evaluating prospective markets and implementing targeted plans to increase sales and market share.


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




rose cliff-olsen, cdc



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