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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

results-driven leader eager to contribute strong operations management, team building, and client relations skills toward actively supporting a progressive employer in optimizing operational performance.

 

profile

 

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily operational problems in a proactive and productive manner while maintaining high-quality standards.

ø  adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.

ø  contribute precise problem-solving proficiencies, sharp troubleshooting abilities, superior interpersonal relationship-building talents, and excellent written and verbal communication skills to any work environment.

ø  expert at staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations.

ø  actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful operational performance and a continually satisfied and loyal customer base.

 

professional experience

 

rexnord industries, wheeling, il

planner                                                                                                                                             2004 c 2008

ø  led the creation, documentation, flow, and maintenance of effective standard operating procedures for the company s production control department, along with playing a significant role in the company s regaining of dsqr self-release.

ø  optimized business processes by efficiently collaborating with customer service, purchasing, manufacturing, and quality assurance departments to maximize overall operational performance and achieve exceptional levels of customer service.

ø  contributed expertise in operations toward providing informed recommendations, guidance, and assistance to all levels of personnel, as well as consistently attaining recognition for professional integrity and work ethics.

ø  successfully increased on-time delivery from 40% to 95% for the company s #1 customer.

 

km komputing & more, inc., buffalo grove, il

president                                                                                                                                          1997 c 2004

ø  built a dynamic computer training business from start-up to more than 70 regular clients through profitable referrals and networking.

ø  created unique software education methods that focused on individualized client needs, along with increasing consumer-based efficiency and productivity with the implementation of new and/or improved technical processes.

ø  fostered cooperative success across a multitude of personnel and skill levels while concurrently making cost-effective decisions to reflect positively on customer satisfaction and corporate well being.

 

pro financial services, schaumburg, il

equine division manager                                                                                                                  1992 c 1994

ø  spearheaded the creation, implementation, and management of administrative systems for new divisions within the company, including overseeing a top-performing staff of marketing assistants instrumental in driving profits.

ø  actively liaised with london brokers and over 50 american agents to ensure seamless operational processes.

 

liaison to off-site network administrator                                                                                         1991 c 1994

ø  utilized extensive financial and organizational knowledge to successfully develop an effective quoting system for the company s sports insurance division which subsequently reduced overall quote time and increased quote accuracy.

 

vice president of marketing                                                                                                              1984 c 1991

ø  optimally supervised a national group health insurance program for various nonprofit organizations, along with boosting operations results by building a comprehensive customer base to over $10 million in premiums.

 

~ additional professional roles held prior to 1984 ~

 

education

 

extensive business coursework                                                                                               harper college

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i am eager to apply over 20 combined years of solid operations management, team building, and client relations experience toward actively supporting your company in maximizing profits.  i excel at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals, along with building critical client relationships and professional networks for continued marketplace dominance.

 

you will find me to be a results-driven, client-focused leader who is able to stay focused and maintain a calm demeanor in fast-paced, high-pressure situations, as well as demonstrate the ability to quickly identify and resolve daily operational problems in a proactive and productive manner while maintaining high-quality standards.  in addition, i can contribute precise problem-solving proficiencies, sharp troubleshooting abilities, superior interpersonal relationship-building talents, and excellent written and verbal communication skills to any work environment.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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