Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Versatile, motivated professional eager to contribute broad administrative, operations management and interpersonal relation talents toward actively supporting the employer in optimizing performance
Ø Offer approximately 10 years progressive experience in customer service, including extensive experience in the yachting industry, with comprehensive management background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive leader who successfully recruits, develops, mentors and leads top-performing teams committed to providing superior service.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.
Captain Dave Yowell - M/Y Privacy 155FT Christensen, Private 2005-Present
Captain Ed Featherstone - M/Y Big Eagle 172 FT Feadship, Charter 2004-2005
Captain Steve Rodda - M/Y Corrie Lynn 130 FT Westport - Charter/Private 2003-2004
Captain Sean Wrigley - M/Y Teddy 165 FT Amels, Private 2002-2003
Captain Joe Glazer - M/Y Meredian 85FT Fairlane, Private 2001-2002
Exhibit solid leadership qualities in overseeing all aspects of Interior Management, including hiring, coordinating, overseeing and mentoring stewardesses and staff members.
Contribute dynamic industry expertise and interpersonal relation skills in creating a relaxing and calming space for owners, with full accountability for medical supplies/caregiving and charter expense accounting.
Proactively provide guests with private massages, yoga instruction and dietary information.
Innovatively create, organize and implement theme nights and formal parties; steer purchasing and ordering of uniforms, linens, silverware, flowers and supplies.
Successfully promote superior service and exceptional satisfaction by promptly resolving issues and preventing escalation.
Prior Experience (Select List)
Deckhand Stewardess - M/V Christine V/Territory Commander V/Clare 2, Broome Australia, 2000-2001
Housekeeping Supervisor, Banff, Canada; 2000-2001
Restaurant Supervisor, Rydges Hotel - CBDPerth, Australia; 1999-2000
Restaurant Supervisor, Radisson Reef Resort - North Queensland, Australia; 1998-1999
Medical Care Provider
Medical Person in Charge
Certified Advanced Yoga Instruction
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