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yyyyyy x. yyyyyy
64 seclusion crescent • brampton, ontario l6r 1l1
xxx-xxx-xxxx • abc@xyz.com
service-oriented nurse manager seeking a challenging position where expertise in healthcare procedure, patient care operations and strong communication skills will prove instrumental to employer success.
profile
dedicated nurse manager offering solid and progressive experience directing nursing operations and overseeing patient care in acute, long term and public health environments. in depth expertise in identifying critical situations and expediting quality patient treatment procedures. skilled in directing all aspects of nursing, from scheduling staff and assigning patients to enforcing policies and ensuring quality patient care. proven ability to blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to the healthcare environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient services interaction both in person and via telephone.
professional experience
casa verde health centre 1993-present
director of nursing, 2009-present
director of resident services, 2007-2009
acting director of nursing, 2005-2006
assistant director of nursing, 2004-2005
assistant director of nursing, 1998-2003
unit charge nurse, 1996-1998
casual nurse, 1993-1996
comcare nursing agency 1993-1996
job title
toronto association for community living 1989-2002
residential councilor
professional education
restorative care 101 shoppers home health care 2010
team leader pressure ulcer awareness program mhltc/ontario quality council 2009
rai credential mds-rai research network 2008
management training course dyman management, inc. 2008
certificate venipunture and peripheral iv therapy clarkridge career institute 2006
self assessment course accreditation ontario 2001
phlebotomy training the laboratory art institute 1998
assessment course humber college 1995
registered nursing diploma humber college etobicoke 1992
workshops & affiliations
the aggressive patient humber river regional hospital, 2008
presentation workshop dyman management, inc. 2008
wound care education convatec, 2006
caring for stroke survivors sunnybrook and womens college, 2005
introduction to continuous improvement community living, 2002
communicating effectively with others community living, 1997
member gerontological nursing association, 2009
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