results-driven sales and operations manager eager to contribute sharp business acumen, strategic planning, and team building skills toward actively supporting the employer in optimizing performance
ø offer numerous years of operational management experience with expertise in sales, customer service, budget administration, and personnel training and supervision
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø monitor trends and developments, including competitive services and marketing activities; successfully identify and capitalize on opportunities to penetrate and develop markets
ø solid record of hiring, training, and leading top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø develop and implement aggressive resource planning programs including utilization, cost controls, shrink reduction, organizational management, quality assurance, safety initiatives, and employee development
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
operations manager, linens n things 2003 c 2008
store manager, the home depot 1996 c 2002
vice president c operations, supply one 1992 c 1996
district manager, homebase 1981 c 1992
~ key achievements ~
- implemented highly effective cost controls, customer service initiatives, and process improvements to maximize corporate profitability at linens n things
- expertly directed all aspects of operations for busy home depot location with more than $100m in annual revenue; consistently beat sales goals
- successfully steered activity of eleven distinct supply one units located in four states c increased profitability through inventory control, human resources development, merchandising, and cost management strategies
- entrusted with comprehensive oversight of multiple homebase units responsible for generating over $600m in sales; selected to coordinate openings of more than twenty new stores in growing markets
associate of arts in business
management, golden west college
hiring agent name
i am currently seeking a challenging new career opportunity as a insert job title and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of sales and operational management, business development, and customer service experience in fast-paced, highly competitive environments. i hold a solid record of exceeding established targets, successfully managing inventory, and increasing corporate profit margins by focusing on incremental improvements. my dynamic communication skills have consistently proven instrumental in training and leading team members to drive sales growth and deliver quality customer service. to complement this background, i offer a degree in business management.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
yyyyyy x. yyyyyy
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