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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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results-driven finance professional eager to contribute expertise, as well as dynamic operations management, client servicing and business development skills toward actively supporting a progressive organization in optimizing operational and revenue performance.

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ø  offer extensive experience in planning, directing and implementing critical projects focused on financial strategy, innovative information technology and targeted business solutions.

ø  comprehensive background in budget/financial analysis, marketing and quality assurance.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and prioritizing abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

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ø  relied upon to manage all aspects of the national account contracts, valued at 40% of the company revenue.

ø  generated incremental revenue for 2006 by using proactive prospecting techniques to generate new sales opportunities within the accounts through strong client relationships and contract negotiations.

ø  achieved president s circle award in 2005 and president s circle member in 2003 at affinion loyalty group.

ø  managed and administered all aspects of an $18m contract including sales, customer service, quality, and operational performance results.

professional experienceresume bar.jpg

montrose painting, inc. - richmond, va                                                                                           1993-present

montrose construction llc - richmond, va                                                                                     2007-present

vice president of finance and administration

  contribute dynamic leadership skills in managing all aspects of daily operations and finances, with full accountability for the effective administration and management of construction projects.

  steer diverse administrative activities ranging from payroll administration and workers compensation maintenance to financial management, while ensuring compliance with all state and federal government regulations and requirements.

  oversee and maintain finances utilizing quickbooks pro 2008.

  innovatively define, develop and launch targeted marketing strategies to boost performance and enhance public image, including the creation and maintenance of the company website.


affinion loyalty group - richmond, va                                                                                            1996-2007

director, national accounts (2005-2007)

  applied sharp business acumen toward defining and implementing strategies and quality process management to boost productivity, efficiency and overall performance.

  built and established key relationships and liaised effectively with senior management, staff and other organizations within the client base to maximize sales.

  directly led, mentored and motivated national account managers and sr. account managers, playing an instrumental role in the development of top performing team leaders.

client relationship manager (2004-2005)

  spearheaded sales and operations management, including contract management, strategic and tactical business planning and capacity planning management, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

  conducted comprehensive evaluation and root cause analysis of market data to identify trends and perform action planning focused on continuous improvement of key performance metrics.


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affinion loyalty group - richmond, va                                                                                            1996-2007


technical account manager (2002-2004)

  strategically planned and coordinated technical solutions to maximize use of resources while controlling costs and meeting fortune 200 client needs.

  ensured team of solution analysts are properly educated on all facets and phases of the technology.

  illustrated detail orientation and organizational skills in forecasting resource needs and creating functional design documentation and business requirements.

manager, it production support (2000-2002)

  managed a team of oracle and web technical team leads, technical designers and developers, with strong focus on optimizing productivity and quality of services.

  proficiently designed, constructed and deployed application solutions associated with client program enhancements, product feature implementation and integration with client and partner applications.

  utilized coding standards and best practices throughout the software development life cycle, while ensuring project management, application deployment, change management and application quality.

programmer analyst ii (1998-2000)

  maintained full accountability for the initial design, development, testing and implementation of oracle forms, reports and pl/sql packages associated with applications or application components to facilitate client support requests and integration projects.

  identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

account manager, national account (1996-1998)

  efficiently organized and coordinated problem resolution, defined requirements and delegated assignments to optimize utilization of human capital and operational resources.

  collaborated closely with account team and internal departments to coordinate launch, termination and conversion activities by project target dates.


prior experience


overnite transportation - richmond, va                                                                                           1992-1996

marketing analyst (1996)

bid administrator (1995-1996)

imaging coordinator (1994-1995)

training and development coordinator (1993-1994)

revenue analyst (1992-1993)

resume bar.jpgeducation & professional development/training

b.s., finance and management - virginia polytechnic institute and state university

grow your own programmer program - affinion loyalty group; selected to join program after 3 aptitude tests and panel interview

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real estate license - state of virginia, 2007

health insurance license - commonwealth of virginia, 2006

life insurance and annuity contracts license - commonwealth of virginia, 2006

property and casualty insurance license - commonwealth of virginia, 2006

resume bar.jpgtechnical skills

microsoft word, project, excel, powerpoint, outlook, access, visio, quicken, quickbooks pro and quickbooks on-line; sql, pl/sql, oracle, toad, xml, html, lotus notes and visual basic

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treasurer, pta grange hall elementary school, 2008-2009

den leader, cub scouts 822, 2008-2009

rotary international c paul harris fellow

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