yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • firstname.lastname@example.org
versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.
respected consumer advocate and investigator offering over 20 years experience in the oil and gas industry. extensive expertise in client needs analysis with a consultative approach to customer service operations. expert businessperson, able to forge solid relationships with strategic partners and build consensus across multiple organizational levels. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment. recognized as dedicated and innovative professional, with a proven commitment to quality and integrity.
windows pc/mac os troubleshooting
microsoft office suite, including powerpoint, excel, word, and outlook
accounting software, including commercial mail and account collecting
pbx operator, with extensive call center experience
job title british petroleum oil 2010-present
- actively assisted concerned customers in the resolution of a broad range of issues, including safety, finances, and restoration of livelihood.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
job title cypress fairbanks independent school district 2003-2009
- spearheaded a wide variety of education support operations, from fundraising and mentoring to involving parents and consulting educational professionals on key issues.
job title jp morgan chase 2000-2002
- oversaw extensive administrative functions, handling high-volume phone calls while providing quality customer service to all clients.
job title the associates national bank 1995-1998
- skillfully served as fraud investigator, responsible for processing lost and stolen cards on behalf of clients.
- tasked with troubleshooting all credit card payment issues, facilitating timely verification and approval.
job title cintas commercial products and services 1990-1995
- hand-selected to handle all collection issues, from collecting overdue accounts, securing payments and securing promise to pay.
graduate concorde career institute
transfer houston community college
transfer texas southern university
graduate texas real estate school
technical training for mac and apple products 2010
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