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nancy bennettxxxxxx
yyyyyyyyyyyyy x. yyyyyy 21 daisy road - berkeley heightsxxxxxxxxxxxx, njxxxxxxxxxxxx 07922xxxxxxxxxxxx0000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 000000000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 00000
(908) 464-7498xxx-xxx-xxxxxxx-xxx-xxxx
nancben@aol.comabc@xyz.comabc@xyz.com
objective
productive team leader eager to contribute dynamic finance, operations, analysis, strategic planning and innovative problem solving skills in a management role actively supporting a progressive company in maximizing performance.
career profile
ø b.s., business administration.
ø over 20 years of successful business experience.
ø career built in roles of increasing authority and responsibility.
ø solid background in all phases of operations and finance.
ø long-term affiliation with international insurance leaders.
ø expertise in financial analysis, forecasting, cash management and internal controls.
ø facilitate multi-site operations, workflow, team building, performance measurements and cross-functional coordination.
ø exceptional capacity in increasing organizational productivity and efficiency.
ø demonstrated competence in collections, a/r, a/p, invoicing and account reconciliation.
ø establish and cultivate critical strategic partnerships and alliances.
ø adept in team supervision, leadership and motivation.
ø knowledgeable in administrative procedures and policy implementation.
ø proven capacity to integrate new technologies to maximize productivity and profitability.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø deliver outstanding results on a consistent basis.
ø notable ability in increasing profitability, tracking financial trends and lowering operational costs.
ø proficient in advanced business software applications.
professional experience
american international group 2004 - present
assistant vp of commercial insurance/director of premium collections (2004-present)
promoted to vp level after excellent success as director of premium collections from 2004 t0 2007.
oversee field collection organization of collection managers, project managers, cash managers, collection specialists, business analysts, cashiers and support staff.
facilitate collection/reconciliation of commercial lines premium with total revenues of $12bb annually.
direct organization of 101 personnel in four locations.
launched performance standards for each position with quarterly/yearly objectives.
successfully reduced non-admitted assets by $38mm. .
coordinate with chief financial officers of each aig commercial lines company in developing annual cash budget.
lead bi-monthly meetings to develop cash forecasts.
provide in-depth report to treasurer of commercial insurance on monthly cash results.
deliver variance explanations on actual-to-forecast and to-budget monthly.
assumed critical direction of planning, requirements definition and blueprint for new sap fs-cd receivables system.
above replaced twenty-year-old legacy billing system.
effectively converted $30bb of commercial lines premium including broker bill, direct bill and loss sensitive receivables.
spearheaded coordination with external auditors to develop key controls for commercial lines supporting sarbanes-oxley requirements.
manage self-audit process of all commercial insurance collection locations.
nancy bennettxxxxxx yyyyyyyyyyyyy x. yyyyyy
page two
kemper insurance 1985 - 2004
regional finance and field operations director (2000-2004)
promoted to perform 14-month special assignment to collect open receivables for commercial lines book of business during company phase out.
developed runoff procedures.
launched new business strategies/processes for collecting premiums and commissions from agents.
structured runoff budget for phase-out.
scaled back staffing in 90-120 day increments over 14-month period while maintaining smooth operations.
achieved positive employee retention rate through development of retention/incentive plan recommendation for key staff.
managed operations in a manner encouraging employees to remain loyal to a closing company.
launched upgraded procedures and methods for transition period reporting.
tasked to manage commercial lines collection department on a national basis while also performing regular duties.
in this role, supervised two directors of collection centers with staffing of 101.
provided advisement and aid to senior vice president of field operations.
designed and implemented improved organizational infrastructure with strong cost-effectiveness.
performed in-depth review of book of business, territory, results and key personnel leading to effective action plan for improvement.
improved delinquency results from .71 to .60 through restructuring of field regions.
initiated collection center director position improving cooperation between corporate and financial departments and management.
orchestrated efficient collection of receivables for all regions nationally with $1.8bb in gross written premiums.
successfully oversaw consolidation to two locations.
eliminated excess staff while improving staff quality.
regional finance and operations director (1996-2000)
advanced oversee eastern region business customer group.
managed 11 branches with revenues exceeding $700mm.
orchestrated expense budget of over $20mm and a/r department with $1bb in annual receivables.
additionally, directed computer system maintenance/training, lan administration, phone system maintenance, facilities management, lease negotiations and space planning.
drove effective early planning process to develop revenue, expenses and staffing budgets.
launched innovative programs to control expenses and improve operations.
earlier background
prior to 1996, served kemper as division collection manager and division accounting manager. in these assignments, built outstanding finance, collection, relationship building, staff leadership and problem solving skill sets.
education/certification
college of st. elizabeth
bachelor of science, business administration
honors graduate
raritan valley community college
associate of science, business administration
dean s list student
nancy bennettxxxxxx
yyyyyyyyyyyyy x. yyyyyy 21 daisy road - berkeley heightsxxxxxxxxxxxx, njxxxxxxxxxxxx 07922xxxxxxxxxxxx0000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 000000000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 00000
(908) 464-7498xxx-xxx-xxxxxxx-xxx-xxxx
nancben@aol.comabc@xyz.comabc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a financial/operations management capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a b.s., business administration, and over two decades of successful insurance industry experience. to complement this background, i possess demonstrated expertise in financial control, collections, process improvement, staff direction, productivity upgrades and strategic planning, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
nancy bennettxxxxxx
yyyyyyyyyyyyy x. yyyyyy
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