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Yyyyyy x. yyyyyy

7881 Train Court Xxxxxx, XXXXXX  xxxxxx

Home: (xxx-xxx-xxxx Mobile: (xxx-xxx-xxxx Email:


Dynamic, ambitious and talented Senior Level Operations Management Professional with an exceptional track record of leading process improvement strategies, optimizing business resources and increasing overall productivity.  Strong manager with the ability to lead employee development, team building and training goals while driving cohesion among staff.  High energy leader with a desire to contribute strong client relations, project management, and persuasive communication skills toward supporting the objectives of a progressive employer.   Core competencies include:


Budget Management/P&L Accountability

Strategic Planning and Execution


Build Internal/External Alliances

Develop Policy and Procedure

Project/Program Management

Technical Savvy/Business Acumen

Business Analysis and Process Improvement


Professional History


2006 to Present:  Inoxxxxxx Health System, Falls Church, XXXXXX - IRC Research Administrator

   Provide leadership and oversight for the Inoxxxxxx Research Center; train, mentor and manage performance of a team of  professional research managers, supervisors and staff in facilitating complex research projects.

   Drive tactical planning to ensure deliverables; managed multi-million dollar operations budget, and align program goals with day to day business operations, ensure revenue and expenses are within the confines of contractual payment and terms.

   Develop research agenda and portfolio; integral in leading automation of clinical research activities to ensure that project timelines are met.

   Develop educational seminars to provide staff with ongoing training on federal, state, and local regulations on conducting compliant research protocols.

   Ensure appropriate functioning of the Institutional Review Board to ensure regulatory compliance, and act as subject matter expert on required regulatory criteria.


1998 to 2005:  The EMMES Corporation, Rockville, MD

2001 to 2005:  Project Manager

   Directed day-to-day Data Management Center operations for two National Cancer Institute sponsored projects; integral in leading the launch of the NIDCR project.

   Provided oversight and coordinated work of a team of Data Managers, Protocol Monitors, Programmers and Administrative Coordinators; created an environment of continuous learning, and achieved trust and loyalty of staff.

   Monitored project status and collaborated with project leaders to ensure proper budget allocation and project completion according to the required timelines.

   Liaised with external and internal clients to provide project updates; conducted feasibility studies to drive project initiatives, analyzed project data, and drafted manuscripts for senior NCI scientist.

   Appointed to the EMMES Corporation Institutional Review Board; contributed toward writing proposals for contracts and grants.

   Spearheaded the launch of the data coordinating center for PEARL (Practitioners Engaged in Applied Research and Learning) Network; one of the first of its kind to expand access to community dentists and engaging them in dental research.


1999 to 2001:  Protocol Monitor

   Monitored multiple EPP and CCR trials with nationally based participating sites; conducted extensive site audits to ensure optimized compliance for federally funded trials.

   Worked collaboratively with pharmaceutical sponsors to define project metrics and benchmarks; developed SOP s, User s Guide, and Data Management handbook for internal staff to clarify requirements.

   Maintained all regulatory documents to ensure compliance to federal guidelines; collaborated with Senior Statisticians to generate reports for Data Safety Monitoring Boards.

   Selected to give comprehensive project objectives, status and interim analysis at annual National meetings.

   Created and maintained project website, and utilized Microsoft Project applications to establish project goals, timelines, and endpoints.


1998 to 1999:  Data Manager

   Maintained data integrity for the National Cancer Institute sponsored Expanded Participation Project (EPP); integral in leading identification and analysis of key project timelines and goals.

   Served as a key member of the NCI-EPP Steering Committee; developed project website, provided technical support, report generation and logistical guidance for internal and external clients.

   Facilitated training for national research coordinators; defined vision of the project and ensured that specific protocols were communicated using training tools.

   Obtained certificate from NIH on Ethical and Regulatory Aspects of Human Research Subjects.


Additional Related Positions


1992 to 1998:  Georgetown University Medical Center, Washington, DC

1995 to 1998:  Tumor Registrar

1992 to 1995:  Medical Records                                              


1994 to 1996:  Johns Hopkins University & Georgetown University, Washington, DC

Research Assistant




XXXXXX Polytechnic Institute and State University - Executive MBA

Georgetown University - Certificate in Business Administration

George Washington University - Master of Public Health

George Mason University - Bachelor of Science, Biology













Yyyyyy x. yyyyyy

7881 Train Court Xxxxxx, XXXXXX  xxxxxx

Home: (xxx-xxx-xxxx Mobile: (xxx-xxx-xxxx Email:





Hiring Manager s Name


Company Name

Street Address

City, State Zip


Dear Hiring Manager:



Are you seeking a dynamic, engaging, and ambitious Operations Management Professional to join your team?  If so, you have found your candidate.  Offering over 15+ years of leading strategic process improvement, project management and employee development strategies in a research environment, I have proven myself to be an effective and enduring leader.


I have exceptional expertise in providing oversight of complex research projects, and bringing together both internal and external resources to ensure timely completion.  Leveraging strong communication and leadership skills, I have effectively built solid business relationships with key leaders in the pharmaceutical industry, while drawing cohesion among my own team.   Known as a strong and effective manager, I build internal processes that allow the team to thrive in their environment, while ensuring compliance with all the standards and requirements that govern our work.


I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 


Thank you for your time and consideration.








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