yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-driven leader eager to contribute strong operations, management, customer relations, communication and team building skills toward actively supporting the employer in optimizing operational and p&l performance.

 

career profile

ø  over eight years of practical business background.

ø  skilled in all facets of operational management.

ø  adept in shipping/receiving procedures.

ø  expertise in identification/resolution of customer issues/problems.

ø  adept in all facets of daily scheduling, planning and supervision.

ø  knowledgeable in delivery of exceptional customer service.

ø  proven leader of highly efficient teams.

ø  facilitate training and employee development.

ø  highly effective project manager with strong knowledge of directing inventory and scheduling functions.

ø  record of progression to assignments of increasing authority and responsibility.

ø  strong financial control and payroll management abilities.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications.

ø  college-level general studies.

professional experience

american coin, inc., amityville, ny                                                                                                 2001 - 2008

office manager

       initially hired in entry-level role and achieved rapid promotion to management assignment.

       facilitated internal/external communications.

       managed shipping and receiving operations.

       developed and executed work scheduling for employee staff.

       advanced employee training and development.

       assumed responsibility for financial control function.

       originated weekly payrolls.

       recruited and orientated secretarial staff.

       championed exceptional customer relations.

       identified and resolved all issues/problems.

       key contributor toward achieving p&l objectives.

       enhanced cash flow through high levels of productivity and efficiency.

       ensured proper operation and maintenance of office equipment.

       gained expertise in use of advanced computer systems.

       utilized standard office software applications.

       track and control inventory.

       oversee all facets of telephone communications.

 

education

nassau community college

general studies