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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


Career Objective


Customer-focused professional seeking a position in Management, eager to contribute commitment to quality service, strong communication skills and interpersonal relation abilities toward supporting employer operations.




  • Offer solid and progressive Managerial experience, including expertise within Business Operations, Employee Development and Guest Satisfaction capacities.
  • Sharp business acumen and experienced in managing broad scope of operations, from employee training and supply procurement to vendor relations and accounting/finance.
  • Successfully steered guest service operations to generate high volume growth and revenue.
  • Effectively trained and directed staff and actively collaborated in operation functions such as guest service training, evaluating performance and providing guidance/mentoring.
  • Cost-effectively managed supply purchasing and facilitated productive vendor relationships.
  • Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • Dynamic communication, presentation, negotiation and diplomatic management skills.


Professional Experience


Olive Garden                                                                                                                           2003-Present

Certified Trainer

  • Contribute sharp leadership skills toward effectively training productive employees.
  • Successfully introduce servers and restaurant to the genuine Italian dining experience.
  • Acting as Service Leader within the Olive Garden family, train new team members in menu education and guest satisfaction.

Line Cook

  • Responsible for specific food production areas under the supervision of the Culinary Manager.
  • Consistently ensured quality and timely food service operations.

Culinary Assistant

  • Effectively managed all basic kitchen duties in support of Culinary Manager and kitchen staff.
  • Successfully handle a broad range of services to reduce operational and production costs.


  • Cost-efficiently managed the preparation and service of all alcoholic beverages.
  • Responsible for a wide variety of finance functions, including establishing patron tabs, collecting payment from guest and stock inventory.


  • Consistently ensured delivery of quality guest satisfaction vital to sustaining and growing clientele base.
  • Responsible for preparing tables for a meal, placing guest orders and serving food/drink.


  • Effectively assigned guest to appropriate tables and divided dining area into areas of responsibility for on duty servers.
  • Actively receive and record reservations, handling all guest complaints.


Kraftmaid                                                                                                                                     1996-1999

Super K Mart                                                                                                                                1995-1996

Duquesne Club                                                                                                                                                1993-1995

Professional Education


Pittsburgh Institute of Culinary Arts Pittsburgh, Pennsylvania                                                   1993-1995

Trumbull County JVS Restaurant Services Warren, Ohio                                                            1991-1993

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •











Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a Management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include experience in operational management, employee development and customer service. An examination of my credentials will confirm that I am a skilled professional who thrives in a challenging work environment. I am driven, independently motivated, and results-oriented. I enjoy a challenge and work hard to achieve success. It is my practice to operate within a strict conduct of professionalism and integrity with my clientele. To complement this background, I offer proven commitment to the values and mission of Olive Garden.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy

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