Retail Executive

 

District Management ~ Multi-Unit Management

yyyyyy x. yyyyyy

 

Ø  Results-driven professional offering progressive retail background including extensive senior-level management in specialty store, department store and consumer electronic markets

Ø  Expertise in defining, developing and implementing strategies to drive sales performance, gain competitive market leveraging, optimize operational efficiencies, and maximize bottom-line profits

Ø  Experienced in managing as many as 17 district-wide stores, overseeing up to 17 Managers and 300+ Associates and steering multi-unit operations generating millions of dollars in sales volume

Ø  Focused on ensuring world-class customer experience

 

Store Operations                              Human Resources                     Training and Development

Sales/Business Development           Customer Service                      Corporate Accounts

Merchandising                                 Loss Prevention                         Inventory Control          

Policies & Procedures                      Program Administration              Field Services

 

yyyyyy x. yyyyyy

District Manager, Blockbuster Video-Sacramento/North Bay, CA                             June 2007-present

  Successfully leading 17 stores employing over 300 management and associate staff to maximize revenue; requires 100% travel

  Demonstrate comprehensive industry knowledge in steering Human Resources, Loss Prevention, Inventory, Sales, and Multi-Unit Store Operations, with full accountability for sales performance

 

Customer Experience Manager, Best Buy-Elk Grove and Folsom, CA        October 2004-June 2007

  As Assistant to General Manager, oversaw 250 employees, 10 supervisors and 2 exempt Managers for high-volume electronics store in areas ranging from Human Resources, Sales, Merchandising, and Inventory to Loss Prevention, Installation & Technical Services and Store Operations

General Manager, CompUSA-Vacaville CA                                            November 2003-October 2004

  Drove $20M sales volume store to optimal performance through effective leadership of  management and associate team members; responsibilities included developing and managing Business Solutions-Corporate Accounts and directing affiliated Technical Services

 

General Manager, Old Navy (Gap, INC)                                               August 2002-September 2003

  Steered operations of $12M store for high-profile specialty clothing retailer employing 3 exempt Managers as well as 65 team members

 

Executive Team Leader, Mervyns-Daly City and Pleasant Hill CA            December 1998-August 2002

  In capacity of Assistant to Store Team Leader/General Manager, capitalized on opportunity to gain practical experience in multiple department operations; managed 4 Supervisors and 250 employees, with full accountability for sales performance

  Concurrently served as District Trainer for Managers and appointed District Credit Card Captain

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking an exciting new career opportunity where my Executive-Level Retail background will prove instrumental in maximizing your performance in highly-competitive and economically-challenged markets.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.

 

As demonstrated, I offer extensive District/Multi-Unit Management and General Management background; currently, I am steering the successful operations of a 17-store district through motivating, decisive leadership of 17 Managers and over 300 associate team members who are trained in and focused on providing superior customer service.  I am highly effective in devising and executing targeted action plans to boost operational efficiencies, drive sales growth and enhance bottom-line profitability, and am a solutions-focused professional adept in identifying, troubleshooting, addressing and resolving performance issues.

 

As an senior team member, I can deliver both immediate and long-term results, and you will find me to be a driven team player enthusiastically committed to supporting you in achieving your objectives and surpassing your goals.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Katheryn Rodda