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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
 (xxx-xxx-xxxx ~ abc@xyz.com

career profile

highly-proficient master of business administration scholar with a proven expertise in finance, human resources, candidate recruitment, clint relations, and account maintenance.

 

finance / recruitment / human resources / risk & insurance management / investment analysis

international business / management science / future & options / organization behavior

 

language competencies: hindi & english / technical proficiencies: diploma in computer applications (ms office, access, and dos) from niit; excel (pivot tables, macros, and other statistical tools).

education

master of business administration (mba), management, 05/2009 ~ state university of new york, oswego (gpa: 3.8)

bachelor of commerce (b.com), 06/2003 ~ bhopal school of social sciences, india

 

relevant coursesrisk and insurance management, investment analysis, international business, management science, future and options, organization behavior

 

special projects

designed net present value (npv), internal rate of return (irr) and pay back period spreadsheets.

incorporated ms access to generate accounts receivable and billing database.

produced a model for decision support and open source system.

assessed foreign direct investment versus domestic investment using weighted average cost of capital.

utilized computer simulation and var for financial data analysis.

professional experience

accounts manager, 09/2009 c present

technovista, inc., iselin, nj                                   

  • collaborated, and negotiated lock down rates with 3rd-party vendors which provided necessary support for compliance with established requirements.
  • examined qualifications of candidates and reconciled them with clients requirements, identified relevant candidates for interview, and secured comparable compensation for candidates.
  • oversaw the execution of various projects according to time and budget constraints.
  • completed full-time and contract/consulting assignments based on a highly competitive industry sales commission structure.
  • ensured adherence to requirements by assessing the qualifications of established consultants located within the database.

 

customer care executive, 05/2009 c 08/2009

sitel, coming, ny

  • conferred with 40-50 customers daily via telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
  • kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • determined charges for services requested, collect deposits or payments, or arranged for billing.
  • resolved customers' warranty or service concerns or referred unresolved customer grievances to designated departments for further investigation.

 

hr executive, 12/2004 c 12/2006

mafoi management consultants, bhopal, india             

  • directed and coordinated human resource management activities to maximize the strategic use of human resources and maintain functions such as recruitment and personnel policies.
  • performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • conducted new employee orientation to foster positive attitude toward organizational objectives.
  • identified staff vacancies and recruited, interviewed and selected applicants.
  • planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

         recognized with a letter of appreciation for maintaining and rendering excellent customer service and verbal appreciation received based on executives training.

 

finance executive, 08/2003 c 10/2004

cas management, bhopal, india                    

  • conducted quantitative analyses of information affecting profitability of this private institution.
  • assembled financial statements and profit/loss spreadsheets with charts and graphs used to illustrate technical and empirical figures.
  • analyzed financial information including cash, bank, and journal vouchers to produce forecasts of business, industry, and economic conditions for use in making financial decisions.
  • interpreted data affecting financial programs, such as profits, revenue yield, income stability, future trends in risk, and influential economic factors.

activities

volunteer, ngo - all india women conference

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