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career objective
results-driven manager eager to contribute demonstrated strategic planning, business analysis, and relationship-building skills toward supporting the employer in optimizing financial and operational performance
profile
ø offer nearly 14 years of progressive experience in nationwide sales, marketing, risk assessment, financial planning, and customer service
ø provide excellent service for existing clients while expanding sales pipeline; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions
ø proactively monitor trends, analyze data, and compile and produce detailed reports instrumental to senior management in assessing performance
ø effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; develop and implement region-specific marketing plans
ø train and lead top-performing support teams to consistently meet or exceed goals
ø dynamic communication, presentation, negotiation, and relationship management skills; sharp technical proficiencies including ms word, powerpoint, excel, and lotus notes
professional experience
chrysler financial services 1996 c 2009
senior dealer relations manager, phoenix, az territory (5/06 c 10/09)
- in recognition of outstanding performance, steadily progressed within company to attain ultimate position responsible for managing up to 16 key dealership accounts in the phoenix, az region; granted prestigious dealer relations manager achievement award (2006)
- applied depth of industry knowledge towards selling consumer, commercial, retail, lease, and wholesale products and providing advice to a diverse client base
- performed extensive business development activities to continually grow client relationships
- played an integral role in training personnel in retail and dealer credit departments
dealer credit analyst, nc, sc, ga, tn, fl territories (1/05 c 5/06)
- diligently reviewed dealerships financial statements to asses stability and potential risk for real estate, capital, and construction loans
- developed customized financial management strategies to drive profitability and evaluated performance on an annual basis
dealer credit audit supervisor, nc, sc, fl territories (3/04 c 1/05)
- trained and led team of 8-10 auditors in conducting wholesale inventory audits; delivered quarterly and yearly performance reviews as well as day-to-day guidance
- analyzed audit results and reported findings to senior management for use in determining operational plans
senior retail credit supervisor, nc, sc, fl territories (5/03 - 3//04)
- oversaw a 12-member retail credit analysis team, trained personnel in all aspects of job duties and increasing retail portfolio volume, and served as a liaison for senior management
retail credit analyst, pa, nj, de territories (1/02 c 5/03)
- substantially increased retail portfolio through the strategic negotiation and purchase of auto loans from area dealerships; developed long-standing business relationships
high risk collections supervisor, milwaukee, wi zone (12/00 c 1/02)
- successfully managed 10-12 adjusters responsible for meeting collections goals and reducing financial loss
low risk collections supervisor, philadelphia, pa zone (11/99 c 12/00)
- supervised team of highly productive collectors in resolving low risk retail accounts; team consistently surpassed established loss prevention goals
high risk account manager (10/98 c 11/99)
- diplomatically negotiated settlements on high risk accounts as a member of retail loss adjustment team
wholesale inventory auditor (1/96 c 10/98)
- conducted wholesale dealer inventory audits as a first line of defense against potential losses
education
bachelor of science in business management; marketing minor, lebanon valley college 1994
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging new career opportunity as a insert job title and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include extensive account management, strategic marketing, business development, customer service, and supervisory experience, with a solid record of increasing corporate profit margins. i excel at training and leading team members to drive revenue growth and deliver quality account servicing, and am adept at monitoring and analyzing activity to continually improve performance. my strong communication and managerial skills have consistently proven instrumental to my success. to complement this background, i hold a bs in business management.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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