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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

cell: (281) 250-0692




dedicated and diligent senior-level technology management executive with seasoned expertise in cable television and telecommunications sector; offering 21 years of combined experience in technical, engineering, and operational roles, with 13 years in management capacities. areas of strength include strategic planning, profit and loss management, project leadership, and team-building. excels at managing budgets, fusing resources, and advancing organizational directives through innovative programs, products, services, and initiatives. perceptive, visionary and customer-focused; adeptly problem-solves complex situations and deploys business instinct, technical acumen, and flexibility to achieve goals. empowers, inspires and guides personnel to exhibit performance excellence; consistently emphasizes team cohesiveness and accountability. displays a collaborative work ethic, and a superior level of adaptability and initiative. proven prioritization, supervisory, communication, and critical thinking skills.


experience narrative


comcast cable, 2002 to 2008

regional director of engineering         (2005 to 2008)

         directly supported division vp by spearheading daily technical operations for houston region hubs serving 750,000+ video subs, 500,000 high-speed data subs and 165,000 voip subs.

         applied dynamic leadership talents to direct and manage engineering team in deploying, troubleshooting, and replacing hub-related equipment associated with vod, hdtv, set-top boxes, video, and high-speed data services.

         actively participated in analyzing, preparing and administering multi-million dollar engineering budget; exhibited outstanding skills in cost control and budget compliance.

         assessed, recommended, approved and managed capital engineering projects, and collaborated with division directors and vps of engineering and operations in formulating business plans relating to budgets, long-range plans, and financial and operational goals.


senior manager of technical operations          (2004 to 2005)

         demonstrated exemplary organizational strengths in overseeing and ensuring flawless technical operations including delivery of advanced services such as hdtv, dvr, telephony, and vod for more than 350,000 subscribers.

         effectively led employee base of 300+ and delegated tasks to 4 managers and 16 supervisors for technical systems operations, consistently monitoring alignment with budgets, industry standards, eeo policies, and osha criteria.

         strategically partner with senior management on devising short- and long-term plans for technical operations.


system engineer          (2002 to 2004)

         resourcefully steered and monitored technical and safety compliance in west bay area featuring 3,364 miles of coaxial plant, 351,444 subscribers and 661,327 hhp.

         played an integral role in launching network initiatives such as node splits and router upgrades, and assisted personnel in complying with fcc regulations.

         meticulously reviewed, validated and filed all fcc documentation related to proof of performance and cli.

         selected as acting manager and supervisor during absences and vacations and served on call 24x7 to respond to emergencies.



yyyyyy x. yyyyyy ~ page 2 of 2


professional experience continued


at&t broadband, 1998 to 2002

network operations supervisor            (2001 to 2002)  

         leveraged exemplary multi-tasking expertise to manage and coordinate network functions encompassing power supply and plant maintenance, cli, monthly eol, ete testing, pop testing and quality control for 745 miles of plant providing traditional and advanced services.

         merged outstanding communication and interpersonal skills to motivate and coach employees, enforce policies and procedures, and elevate performance and productivity.


project manager of advanced services            (1998 to 2001)

         proficiently planned and administered installation, usage monitoring, projected growth reports, and node combining plans coordination of proprietary and docsis cable routers for 1.8+ million subscribers.

         employed superior problem solving abilities in troubleshooting and installing ethernet ring equipment and division telephony equipment including t-1 cross-connects and hdts.


earlier experience includes roles such as technical supervisor, advanced technician, and system technician for tci cable, 1989 to 1998.



education & certifications


bachelor of science degree in business management (in progress)

university of phoenix ~ current gpa: 3.6


recent training & certifications:

         broadband digital management certificate, arapahoe community college, 2006

         broadband technical management certificate, arapahoe community college, 2005

         basic electronics certificate, cleveland institute of electronics

         scte bct/e certified, multiple categories

         ncti certifications:

-         principles of marketing, 2003

-         business management, 2003

-         computers and broadband modems, 2002

-         principles of management, 2002

-         effective supervision, 2002

-         troubleshooting advanced services, 2002

-         broadband digital installer, 2002

-         certified master technician, 2000






yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

cell: (281) 250-0692








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a senior management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as indicated in the accompanying resume, i bring to you significant experience in the cable television and telecommunications industry, and an outstanding record of achievements in technical operations leadership, personnel/department management, project coordination, and network engineering. to complement these qualifications, i offer a strong blend of resourcefulness, organizational strengths, analytical talents, and budgeting skills which should prove instrumental as a <insert job title/name of position>.


as a proactive contributor to your organization, you will find me to be a diligent and ambitious professional and stellar leader committed to supporting you in achieving your objectives through an impressive work ethic and dedication to customer satisfaction. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.






yyyyyy x. yyyyyy

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