ambitious professional with a proven track record of success and progressive management and office administration acumen including, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a solid determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy.
general management / personnel relations / sales & marketing / inventory management
administrative support / business development / professional development
technical competencies: ms word, excel, outlook, power point, access; type 60 wpm
valle luna restaurant
assistant general manager, 07/2002 c present
execute a variety of managerial duties including formulating policies, planning the use of materials and human resources, managing daily operations such as billing, personnel management, payroll processing, professional development, and inventory management.
direct the professional success of a 20- to 30-member restaurant team.
ensure clients have the most satisfactory experience possible while visiting dining facilities.
state of arizona
secretary, 09/2001 c 06/2002
provided high-level administrative support by preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence.
ensured optimal efficiency in managing client relationships and activities by proficiently updating and maintaining detailed client information via oracle database.
coordinated and directed office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
interpreted administrative and operating policies and procedures for employees.
prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
natural day spa
aesthetician, 01/2001 c 09/2001
acquired subject matter expertise in facial procedures including micro-dermabrasion, hair removal, thermage, and clay peels, and chemical peels to reduce fine lines and age spots.
treated the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
gained knowledge of how to cleanse clients' skin with water, creams, or lotions.
demonstrated how to clean and care for skin properly and recommended skin-care regimens.
examined clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
kept records of client needs and preferences and the services provided.
macy s estee lauder
counter manager, 01/2000 c 01/2001
- performed a variety of management functions including establishing daily and monthly goals for counter representatives.
- successfully handled employee scheduling, hiring, and enhancing professional development or newly hired and existing employees.
- led sales meetings, and engaged in monthly product inventory counts, procuring products, and maximizing sales through effective marketing and sales campaigns.
university of arizona, 1993 c 1994
paradise valley community college, 1994 c 1995
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