yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

career objective

dynamic professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

• ambitious and energetic professional offering solid and progressive experience in guest services, hospitality, business organization, and administrative capacities.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• demonstrate strong abilities in handling multiple tasks simultaneously, solving complex problems and working in a fast-paced environment.
• recognized as creative and compassionate professional, with proven skills in punctuality and dependability.
• dynamic communication, organization, presentation, and relationship management skills.

professional experience

production control support supervisor dept of defense; civil service                           1985-present

• actively serve as production control supervisor for fuel control, machine and welding shops in the engines facility, ensuring compliance with all safety regulations and federal policies.
• utilized secret/confidential security clearance in supervising pc operations in the avionics and structural/mechanical branches.
• strategically plan, coordinate and evaluate logistical actions in support of the engine wig objectives, effectively reducing cost and eliminating defects.
• effectively trained and directed employees and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
• responsible for reviewing and analyzing shop capacity and following up with detailed recommendations to management on changes to manpower, overtime, shifts, and transfers.
• serve as team lead in avionics, spearheading all lean six sigma events for a new pbl customer
• successfully interpret and implement all industry-related policies, procedures and regulatory requirements using corporate reports, wip reports, overdue reports, psa, ips, e&e disposition, ber/ecs., and green sheets.

professional education

extensive management and training courses