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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


career objective

results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive management role within a dynamic and successful company.




ø  offer over 9 years of solid and progressive management experience, including expertise within project supervision, business development, and administrative capacities.

ø  in depth expertise in enhancing profitability, efficiency, and productivity.

ø  hands on experience handling large-scale project and multiple facility logistics;

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

ø  recognized ability to express complex thoughts in creative and vibrant appointments; ensure key points are communicated clearly and effectively in both written and oral communications.

ø  skillful at performing independently or within a team to exceed all operational goals and objectives.

ø  fluent in spanish and english.

ø  technically proficient in microsoft office suite: word, excel, powerpoint, and outlook.


~ key achievements ~


recognized for superior performance and company dedication.

consistently surpassed annual financial goals by 20.8%.

successfully maximized profits through new product initiation.

achieved best consistent customer satisfaction ratings in company history.

received performance-based awards from high-ranking military officials.

professional experience


assistant regional director pennsylvania higher education assistance agency                                                 2005-present

  sharp business acumen and experienced in managing broad scope of operations, from yearly financial aid workshops, training on eligibility and application procedures, financial aid assistance and educational presentations to awareness events, career days and client education.

  effectively collaborate with secondary education counselors to provide key tools for college/career research and selection.

  successfully cultivate brand recognition and contribute proactive planning, developing, and implementing of sales campaigns/promotions to expand utilization of pheaa products and services.

administrative officer i

  effectively hired, trained and directed 35-member staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.

  managed broad scope of operational activities including collection processes, payment negotiation, wage garnishment, assessment of vendor referrals, and account processing.

  successfully supervised default calling queues and dialing campaigns utilizing the mosaix auto dialer.


operations manager army air force foreign exchange service                                                                                 1999-2005

  cost-effectively managed projects and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.

  proficiently managed a wide variety of administrative functions, from payroll, repairs, and scheduling to project documentation, logistics, cost controls, and profitability analysis.

  consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

  successfully supervised and developed six department managers overseeing 120 employees; capably coordinated staff training events.

professional education


master of science in leadership and business ethics duquesne university, harrisburg, pa                  2008

bachelor of arts in psychology new jersey city university jersey city, nj                                            1998


certified public speaker certified administrative assistant certified supply/logistic administrator

certified p.m. cornell-writing objective don raley institute for financial aid professionals aafes management training school inventory control training integrated leadership development training

efficient assistant training conflict management/diversity training onelink loan guaranty service

operations logistic training fifo performance management/success factor training


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include employee development, project supervision, and business operations. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer a master s degree in leadership and business ethics.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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