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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





seeking to utilize documentation, administrative, operations, benefits and compliance skills in a human resource assignment actively supporting the employer in defining, integrating and launching innovative solutions to maximize operational performance.



career profile

ø b.s., management/healthcare administration.

ø demonstrated leadership and facilitation skills.

ø record of progression to positions of increasing authority and responsibility.

ø expertise in all facets of benefit administration.

ø knowledgeable in management of personnel documentation and confidential files.

ø proficiency in advanced software applications including ms office suite, dcips, dmdc, deers, dsis, emilpo and iperms.

ø adept at hr report origination.

ø designated to lead special projects.

ø skilled in formulation of policies/procedures.

ø proven ability in high volume environments.

ø expertise in all facets of technical and personnel development.

ø strong focus on quality and meeting organizational objectives.

ø outstanding capacity in planning, analysis and problem-solving.

ø effectively interact with diverse groups and professionals at all levels.

ø well-organized multi-tasker with strong detail orientation.

ø active secret clearance.



professional experience

u.s. army human resources command, alexandria, va                                                            2007 - present

human resources specialist

       recruited to act as final reviewer for establishment/certification of next-of-kin (nok) for deceased service members.

       facilitate beneficiary allocation of service members group life insurance (sgli).

       evaluate and control approval/disapproval of sgli benefit payments.

       assess all available evidence/records to establish correct procedures to comply with regulations, procedures, precedents and federal statutes.

       disseminate defense finance and accounting service (dfas)/prudential life insurance benefit package data while ensuring reception by proper beneficiary.

       designated as site manager for service members group life insurance.


washington group international, location, va                                                                                           2007

human resources generalist

       retained to conduct research and data sourcing for special hr reports.

       selected for special assignments for data analysis and reports origination.

       facilitated employee training courses using knowledge wire program.

       achieved exceptional training results according to company policy.

       spearheaded training/development for talent development program and high potential employee program for 5000+ employees globally.

       designed and implemented tracking system for new employees compensation reviews (cr).

       tracked and controlled system data for 200+ employees.


- continued -




yyyyyy x. yyyyyy

page two



support services, raf, alconbury, uk                                                                                          2001 - 2006

office manager

     hired to oversee allocation of $60k of non-appropriated funds for school age program.

     successfully saved $25k over five years by implementing well-received instructor volunteer program.

     directed finance operations for youth services programs including $7,000 monthly for food, supplies and transportation.

     initiated effective accountability tracking for funds control by implementing upgraded procedures streamlining record keeping/data retrieval.

     tasked to oversee newcomers orientation for usafe tri-base area.

     coordinated on-boarding orientation and exit process for 300+ employees assigned to usafe tri-base area.

     served as government purchase card manager.

     assumed responsibility as contract manager for after-school program directing payments and contract renewals.

     additionally, acted as summer hire program manager, supervising over 90 employees and administering over $215k in funds allocation.





earlier background

prior to 2001, served as customer service representative, first bank, clovis, nm.  in this assignment, built outstanding financial operations, bank services, operations, customer service and problem-solving skill sets.





park university, parkville, mo

b.s., management/ healthcare administration, 2007

deans list, spring 2007




professional development

department of the army dod information assurance awareness training 2008

department of the air force file management training 2002-2006

government purchase card training 2003-2006

financial management training 2005

critical incident stress management (cism) training 2004

computer applications training (famnet) training 2004



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