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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
solutions-focused director of human resources specializing in large-scale employee relations, policy / procedure development, strategic analysis / planning, process improvement, benefits administration, and regulatory compliance eager to contribute 10+ years of experience toward optimizing an employer s productivity and profitability.
profile of qualifications
top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and staff satisfaction, along with providing quality team recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.
integral leader who excels at hr policy / procedure development, employment law, training programming, and staff coaching and mediation, including providing fair and objective analysis of complaints, performance issues, and disciplinary challenges.
ambitious self-starter who fosters a cooperative working environment by conducting group meetings and individual reviews designed to facilitate valuable team building, improve communication measures, and encourage useful staff feedback.
member of the society of human resources management (shrm) and national notary association.
key areas of expertise
employee relations benefits administration regulatory compliance hris technologies
employee recruitment rewards / recognitions team / morale building orientation / on-boarding
training / development procedure development labor / employment law alternative dispute resolution
professional synopsis
director of human resources
travelworm, las vegas, nv 2005 c 2009
applied dynamic leadership talents toward directing bi-weekly payroll processing for 100+ employees and managing 401(k) and benefits reconciliation, including developing and implementing targeted policies and procedures to ensure seamless processes.
drove business growth by providing employee counseling for support within a high-stress call center environment, along with overseeing the formation of solutions-oriented management teams and focus groups to guarantee continued workplace quality.
facilitated key employee incentives based on cost-effective budget practices, and provided detailed quarterly reports to coo.
successfully recruited teams to result in lower than average turnover and achieved reduced rates of 51%, along with attaining excellence in employee relation documentation to generate zero unemployment claims companywide.
human resource manager
tririga, las vegas, nv 2004 c 2005
strategically steered policy and procedure development, handled payroll for 350 employees, and streamlined immigration of h1-b visas processes, along with establishing rules and regulations which were acknowledged and documented by all staff.
human resource manager
sharp plumbing, las vegas, nv 2003 c 2004
led results-focused decision-making in the processing of 350 weekly payroll checks, including authoring a bilingual employee handbook (english / spanish), providing integral staff counseling, and maintaining high morale within a stressful workplace.
enabled effective benefit management with the immediate addition and / or removal of staff to reduce overall insurance costs.
human resources manager
slater transfer, las vegas, nv 2002 c 2003
expertly directed processing of 150 employees bi-weekly payroll to reduce costs for outside services; supported the establishment or organizational goals, vision, rules, and regulations; drafted a staff handbook; and decreased turnover by 33%.
human resources manager
all american van & storage, las vegas, nv 2000 c 2002
recruited top-performing teams to achieve a 31% increase in customer satisfaction and a 50% improvement in staff morale.
additional professional roles held prior to 2000
education
master of management / human resources management university of phoenix
bachelor of science in business administration / management university of phoenix
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