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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused director of human resources specializing in large-scale employee relations, policy / procedure development, strategic analysis / planning, process improvement, benefits administration, and regulatory compliance eager to contribute 10+ years of experience toward optimizing an employer s productivity and profitability.

 

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profile of qualifications

 

         top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and staff satisfaction, along with providing quality team recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         integral leader who excels at hr policy / procedure development, employment law, training programming, and staff coaching and mediation, including providing fair and objective analysis of complaints, performance issues, and disciplinary challenges.

         ambitious self-starter who fosters a cooperative working environment by conducting group meetings and individual reviews designed to facilitate valuable team building, improve communication measures, and encourage useful staff feedback.

         member of the society of human resources management (shrm) and national notary association.

 

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key areas of expertise

 

employee relations                      benefits administration                 regulatory compliance                   hris technologies

employee recruitment                  rewards / recognitions                 team / morale building                 orientation / on-boarding

training / development              procedure development                 labor / employment law             alternative dispute resolution

 

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professional synopsis

 

director of human resources

travelworm, las vegas, nv                                                                                                                                                     2005 c 2009

 

         applied dynamic leadership talents toward directing bi-weekly payroll processing for 100+ employees and managing 401(k) and benefits reconciliation, including developing and implementing targeted policies and procedures to ensure seamless processes.

         drove business growth by providing employee counseling for support within a high-stress call center environment, along with overseeing the formation of solutions-oriented management teams and focus groups to guarantee continued workplace quality.

         facilitated key employee incentives based on cost-effective budget practices, and provided detailed quarterly reports to coo.

         successfully recruited teams to result in lower than average turnover and achieved reduced rates of 51%, along with attaining excellence in employee relation documentation to generate zero unemployment claims companywide.

 

human resource manager

tririga, las vegas, nv                                                                                                                                                              2004 c 2005

 

         strategically steered policy and procedure development, handled payroll for 350 employees, and streamlined immigration of h1-b visas processes, along with establishing rules and regulations which were acknowledged and documented by all staff.

 

human resource manager

sharp plumbing, las vegas, nv                                                                                                                                                2003 c 2004

 

         led results-focused decision-making in the processing of 350 weekly payroll checks, including authoring a bilingual employee handbook (english / spanish), providing integral staff counseling, and maintaining high morale within a stressful workplace.

         enabled effective benefit management with the immediate addition and / or removal of staff to reduce overall insurance costs.

 

human resources manager

slater transfer, las vegas, nv                                                                                                                                               2002 c 2003

 

         expertly directed processing of 150 employees bi-weekly payroll to reduce costs for outside services; supported the establishment or organizational goals, vision, rules, and regulations; drafted a staff handbook; and decreased turnover by 33%.

 

human resources manager

all american van & storage, las vegas, nv                                                                                                                    2000 c 2002

 

         recruited top-performing teams to achieve a 31% increase in customer satisfaction and a 50% improvement in staff morale.

 

additional professional roles held prior to 2000

 

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education

 

master of management / human resources management                                                                           university of phoenix

bachelor of science in business administration / management                                                                 university of phoenix

 

 

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