yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

objective

business specialist seeking to utilize extensive professional experience, excellent managerial and developed analytical and decision-making skills in a challenging business analyst assignment.

 

career profile

  bachelor of science degree in business information systems.

  over 13 years of relevant technology and support experience.

  knowledgeable in configuration, testing, troubleshooting and analysis.

  focus on providing exceptional support to operations and communications.

  deliver exceptional customer service, quality and attainment of organizational objectives.

  knowledgeable in systems analysis, testing, quality assurance and application implementation.

  focus on productivity enhancement.

  ability to consistently achieve stringent organizational objectives.

  expertise in developing and overseeing professional teams.

  well-organized multi-tasker with strong detail orientation.

 

technology skills

lan/wan, csu/dsu, hubs, routers, switches, controllers, multiplexers

 

professional experience

city of phoenix information systems, phoenix, az 2008 - present

wireless network specialist

       define equipment installation and testing parameters.

       configure lan/wan, csu/dsu and network hardware.

       transport equipment and materials to and from worksites.

       install wired and wireless networks and respond to emergencies.

 

scottsdale police department, scottsdale, az 1997 - 2008

communication technician

       troubleshot and maintained mobile network computers.

       trained other unit members and instructed officers in preventive computer maintenance.

       supported user accounts, developed software configurations and upgraded systems.

       awarded scottsdale police civilian employee of the year in 2002, meritorious service award in 2002 and volunteer 400 hour award in 1997

 

education

university of phoenix, phoenix, az

bachelor of science, business information systems, 2008

 

 

yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state zip code

 

dear :

 

i am currently seeking a challenging career opportunity in a business analyst capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a bachelor s degree in business information systems and over 13 years of technological, troubleshooting, configuration, evaluation and support experience. to complement this background, i possess personnel management, training and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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