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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •




client-driven human services specialist specializing in crisis intervention, risk management, trauma-informed care, suicide prevention, and addictions eager to offer 14+ years experience toward optimizing an ethical employer s success.


profile of qualifications


         integral leader who provides responsible care based on organizational and local / state / federal standards of practices, including bridging the gap between criminal justice policies / protocols and the needs of mentally ill persons with co-occurring disorders.

         top performer who identifies and coordinates solutions-driven mental health / social services per individual client needs.

         excellent communicator who establishes nurturing relationships with individuals of varying cultural and economic backgrounds.

         serves as a core member of taunton, ma s community crisis intervention team which was developed to train police officers, emt s, hospital security staff, and other community providers on how to respond to mentally ill crises within the community.

         recognized for job performance excellence with such awards as the commissioner s certificate of appreciation, commendation for outstanding service, award of merit, and award for outstanding bravery.


professional synopsis


massachusetts department of mental health                                                                                                       1996 c present


forensic coordinator forensic division (1996 c present)

         utilize broad scope of industry and professional knowledge toward providing targeted, objective consultations with state and county corrections programs, and parole and probation professionals, as well as additional public safety agencies as required.

         complete psychosocial history, mental status exams, and violent behavior summaries on inmates to determine level of support.

         drive division success by conducting interviews and coordinating comprehensive transition plans for mentally ill inmates being released from custody, along with organizing inter-agency involvement and advocating for appropriate services / entitlements.

         maximize overall correctional efforts by developing and conducting training for staff members, including leading creation and implementation of a jail diversion program and crisis intervention training for police officers and community providers.


case manager ii (1998 c 2000)

         expertly provided crisis intervention, dispute resolution, client safety / protection, psychological rehabilitation, and client advocacy, and case consultations, including developing individual service plans (isp) and participating in treatment plan meetings.

         interfaced with additional mental health facilities and law enforcement agencies in compliance with key standards and policies.


job title residential housing program (1996 c 1997)

         contributed strong interpersonal relations and communication abilities toward carefully monitoring clients with daily living function and skills, including providing a safe and secure environment at all times for psychiatrically disabled consumers.

         played a vital role in building and sustaining positive residential housing by actively advocating for clients, along with accurately monitoring and distributing client funds; dispensing medications; and supporting program-specific rehabilitative efforts.


emergency services brockton crisis unit                                                                                                                     1997 c 1998


program coordinator

         applied dynamic leadership talents toward coordinating emergency intervention and stabilization of individuals experiencing acute psychiatric crises, including employing de-escalation techniques during on- / off-site crisis situations, completing evaluations to determine appropriate level of services, writing detailed reports, and logging daily entries.


additional professional counseling roles held prior to 1996


supplemental job history


town of norton police department                                                                                                                         2003 c present


police officer (part-time)

         strategically enforce law enforcement code of ethics and civil order by conducting criminal / accident investigations, reviewing key situational facts, relaying vital information to appropriate agency personnel / dispatch, and effectively patrolling areas.


education & professional development


master s degree in criminal justice administration                                                                                          anna maria college

bachelor s degree in human services / criminal justice                                               university of massachusetts, boston


supervisor s program certificate                                                                        executive office of health & human services

alcohol / chemical dependency treatment services program certificate                 university of massachusetts, boston


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