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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000



driven leader eager to contribute dynamic, sales, operations, business development, training, staff supervision, relationship building, communications and customer relations skills in a challenging management assignment.


core competencies

ø  m.s., communications.

ø  knowledgeable in all facets of effective sales plan development and implementation.

ø  tasked by major corporation for key management duties.

ø  comprehensive understanding of business and operations management.

ø  adept in relationship development and facilitating repeat business.

ø  expertise in delivery of exceptional customer relations.

ø  skilled in employee recruitment, training, development and motivation.

ø  meet/exceed sales quotas on a consistent basis.

ø  proven accomplishments in building market share and recognition.

ø  notable presenter, facilitator and speaker.

ø  well-organized multi-tasker with strong detail orientation.

ø  exceptional team leader.


career experience

jpmorgan chase, phoenix, az                                                                                                  2004 - present

district manager (2006-present)

       promoted to oversee and direct 12 branch units.

       facilitate effective recruitment, coaching and meet/exceed sales goals on a consistent basis.

       achieved status of #3 out of 14 districts nationally in 2006.

       finished over 100% ytd in all five sales indexes.


branch manager (2005-2006)

       advanced to manage key downtown chase tower branch.

       improved branch performance in assets under management from #22 in the country to #1 overall.

       mentored, coached and developed personal bankers, tellers and service associates.

       provided leadership to two personal bankers (of four) who were national achievers and in the top 750 nationally.


branch manager (2005)

       tasked with comprehensive direction of traditional branch that was in bottom 10% of p&l.

       orchestrated improvement to top 20% in seven months.

       attained outstanding employee retention, customer service and sales results.


branch manager (2004-2005)

       successfully rolled-out new build branch including staff recruitment and training.

       drove unit to status 80% ahead of new build target goals.



ny institute of technology, old westbury, ny
m.a., communications c marketing /advertising, 3.95 gpa, 1995

queens college, queens, ny
b.a., communications arts and sciences, 3.0 gpa, 1992


yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000






cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a financial services management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include m.a/b.a. degrees and a highly successful career with jpmorgan chase.  to complement this background, i possess demonstrated expertise in unit operations, staff recruitment/training, business development and customer relations as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy









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