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yyyyyy x. yyyyyy         9850 south maryland parkway, ste. a5-286 c las vegas, nv 89183





performance-driven collections specialist with expertise in student loan management, default avoidance, skip tracing and consumer advisement, as well as solid team building and client relations skills, eager to contribute to the employer s success.


exploring career opportunities to utilize collections talents in actively supporting the optimal performance of a progressive organization.  offer demonstrated dedication, personal drive and superior performance in exchange for professional growth and development. 



career profile

ø  20+ years of financial and teaching background.

ø  two associate of arts degrees.

ø  expertise in all facets of student loan collections.

ø  skilled in assisting clients in avoiding loan defaults.

ø  consistent top performer and award winner.

ø  demonstrated capacity to deal with escalated client situations.

ø  provide consumer advisement on loan management.

ø  knowledgeable in private credit and federally-funded loan documentation.

ø  outstanding communicator and presenter.

ø  well-organized multi-tasker.


professional experience

sallie mae corporation, las vegas, nv                                                                                     2005 c present

collections specialist

       assigned to support operations in the private credit loan department.

       rapidly gained expertise in all facets of loan collections.

       have collected $70mm in loans while avoiding defaults and referrals to third-party collectors.

       perform skip tracing utilizing accurint, credit bureau reports, insight, innovis, clearinghouse, idm, facebook, my space and contacts with neighbors, friends and relatives.

       work with little or no supervision.

       aid loan recipients in understanding legal situations and ways to become/stay current with repayments.

       collector of the year in 2007.

       employee of the month june 2006.

       consistently rank as a top three collections specialist.



earlier background

prior to 2005, served as teacher with the desert sands unified school district, palm desert, ca, and the redeemer lutheran school, highland, ca.  in these assignments, built outstanding curriculum development, lesson planning, special event, phonetics, communication and parent-teacher conference skill sets.  recipient of numerous letters of recognition from parents and school administrators.




seattle central community college, seattle, wa

associate degree in education


vision international university, palm desert, ca

associate degree in biblical studies

yyyyyy x. yyyyyy         9850 south maryland parkway, ste. a5-286 c las vegas, nv 89183






cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity as a collections specialist and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include five years of highly successful and award-winning collections performance with sallie mae corporation.  to complement this background, i possess demonstrated expertise in student loan management, client advisement, loan documentation and skip tracing, as well as strong problem-solving capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy












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