certifications

 

rda  ♦  cpr  ♦  aed  ♦  hipaa  ♦  osha

 

ø  several years combined dental industry experience in front and back office operations

ø  dental assistant background in wide-range procedures; excel in collaborating with dentists and team members to deliver quality patient care

ø  well-versed in health, sanitation and safety regulatory standards compliance

ø  effective leader who has successful trained and mentored staff

ø  vast practice operations background ranging from administrative, scheduling and accounting/finance to inventory control and supplies ordering

ø  proficient in practice management software including eaglesoft, dental vision and dentrix

 

 

patient services coordinator                                                                            august 2009-august 2010

whitaker, lawless, and mcintyre dental group-bowling green, ky

ensured quality patient servicing in scheduling appointments, handling walk outs, routing phone calls, and addressing inquiries and concerns

additionally managed patient correspondence ranging from processing new patient letters and child oral care reports, email communications and faxes to handling inbound/outbound mail and facilitating special mailings focused on building and maintaining patient relations

applied general accounting/finance knowledge toward coordinating financial arrangements, posting payments and calculating/reporting monthly totals

managed general office functions including monitoring and ordering supplies

 

assistant manager                                                                                             december 2008-august 2009

speed wash usa-bowling green, ky 

contributed sharp business acumen toward managing wide-range operations spanning sales, customer service, financial, deposits, inventory, and multi-line phones as well as daily facility opening/closing activities

 

dental assistant                                                                                             february 2007-june 2008

embassy dental-brentwood, tn

assisted with broad-scope patient dental care including temporary crowns, crown prep/cord packing, dental dams, x-rays, impressions, and study models as well as zoom and visalite procedures

collaborated in developing and implementing effective treatment plans

demonstrated strong leadership qualities in steering employee training initiatives

managed equipment/instrument sterilization in compliance with regulatory standards

supported administrative functions including chart reviews and filing; proficiently used industry-specific practice management technologies including eaglesoft and dental vision

 

dental assistant in training                                                                   october 2006-february 2007

dentistry plus-franklin, tn

capitalized on opportunity to gain hands-on experience in assisting with temporary crowns, x-rays, dental dams, general patient care, and sterilization procedures as well chart reviews/filing and dentrix dental practice software applications

 

 

dental assisting diploma, remington college-nashville; 2007