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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



proficient administrative professional eager to contribute medical office support expertise as well as strong medical coding and billing skills toward actively supporting an organization in maximizing performance and providing quality patient care.




  • offer solid and progressive medical office management experience, including expertise within business operations, administrative support and patient care capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • extensive training in medical coding and billing functions; preparing to sit for the cpc certification exam.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • demonstrate strong abilities in handling multiple tasks simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • proven ability to maintain the highest levels of confidentiality and uphold the ethical standards of the medical profession.


professional experience

medical records volunteer embracing hospice                                                                                          2009

  • sharp business acumen and experienced in managing broad scope of operations, from creating medical files and updating patient records to distributing mail and fielding phone calls.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


assistant manager brookstone                                                                                                                    2008

  • effectively trained and directed personnel and actively collaborated in human resource operation functions such as preparing work schedules, evaluating performance and providing guidance/mentoring.
  • successfully steered business operations to generate high volume growth and revenue on behalf of company.


teen clinic educator grady memorial hospital                                                                                           2002

  • actively collaborated with staff in developing and organizing peer-to-peer influence programs to promote the advantages choosing a healthy lifestyle.


tax extractor internal revenue service                                                                                                       2002

  • successfully oversaw a broad range of tax functions, from analyzing tax accounts and performing desk audits to ensuring tax compliance with governmental agencies and company policies.


volunteer receptionist american red cross                                                                                       1999-2000

  • tasked with filing papers, answering high-volume phone calls, taking messages, and distributing mail.


professional education


kaplan university                                                                                               anticipated graduation 06/2010

bachelors of science in business management in health care management


penn foster                                                                                                                                           01/2010

medical billing and coding diploma


member american academy of professional coders

preparing to sit for the cpc certification exam

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a medical office assistant capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in business operations, administrative support and patient care services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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