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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

 


executive profile

ø  mba candidate focusing on project management eager to contribute academic background as well as extensive experience in the technology field toward actively supporting the employer in optimizing business performance.

ø  offering dynamic track record as senior software project manager, e-commerce coordinator, web developer and quality engineer, with consistent results in supporting companies and optimizing bottom-line performance.

ø  progressive experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

ø  effectively establish, cultivate and manage critical relationships with key decision makers and strategic partners.

ø  results-driven leader who effectively builds, trains and leads top-performing teams.

ø  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

ø  proficiently steer projects from concept through delivery.

education

masters of business administration, with focus in project management

walsh college (troy, mi), graduating in 2009

 

bachelor of science, information technology

university of phoenix (phoenix, az) 6/2004

 

technical skills

software/operating systems:

macromedia dreamweaver, flash; visual basic 6.0, .net, visual c++ 6.0; microsoft office 2007; adobe photoshop; microsoft project, visio; php, html, xml, dhtml , javascript, java, frontpage, sharepoint, ftp, telnet; vantive, heat, hp servicedesk, and clientele call tracking software


databases:

microsoft access 2000, mysql, sql 2000/2005

 

professional experience

cebos, ltd.                                                                                                                        2007-present

software support specialist / implementation support

 

  contribute advanced communication skills toward liaising effectively between customers and internal staff to ensure timely delivery and resolution of all customer software support issues.

  actively lead weekly customer update meetings vital to ensuring solid client relationships and requirements-compliant project delivery.

  write technical training documentation, as well as internal and external training documentation, exhibiting strong written communication and analytical skills.

 

 

page 1 of 2

 

yyyyyy x. yyyyyy                                                                                                                           page 2 of 2

 

 

 

vanguard usa, inc, whitmore lake, mi                                                                          2001-2006

e-commerce coordinator/web developer   

 

  designed, developed and maintained web-based application and enhancements that meet user requirements and follow design specifications, with strong focus on optimizing productivity, efficiency and quality of services.

  applied sharp business acumen toward defining and implementing policies to boost overall operational performance.

  conducted comprehensive review and analysis of current standards, technologies and trends in order to formulate targeted strategies for futures enhancements of websites.

  strategically planned and coordinated timelines to maximize use of resources while controlling costs and meeting customer needs.

 

radiant systems, alpharetta, ga                                                                                                1999-2001

senior software support analyst/quality engineer

 

  proficiently verified the quality of software products, with full accountability for designing, developing and executing test scripts for all products to ensure the delivery of a quality product.

  effectively handled diverse activities including: regression, integration, functional and stress testing.

  successfully promoted superior services and exceptional customer satisfaction by promptly troubleshooting and resolving issues and preventing escalation, demonstrating exceptional problem solving and prioritizing abilities in achieving goals and timelines.

 

professional development/training

project management professional (pmp) certification c exam scheduled for 12/2008.

 

 


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

 

 

 

 

 

 


date

 

 

 

contact name, title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently exploring new career opportunities and to acquaint you with my qualifications, i am submitting my resume for review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i offer a strong track record in spearheading software and it projects and driving operations and performance to generate solid results.  i have extensive experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  i excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  i also possess strong communication skills vital to determining and responding to customer needs and forging proactive relationships.  to complement my experience, i am currently pursuing a master of business administration, with a focus in project management.

 

i am now eager to contribute my technological savvy, strategic planning skills and dynamic relationship building abilities toward collaborating in your success as a key member of your leadership team.  i am confident that i could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.

 

professionally,

 

 

 

 

yyyyyy x. yyyyyy

 


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

 

 

 

 

 


date

 

 

 

contact name

company name

address

city/state/zip code

 

 

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

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