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Yyyyyy x. yyyyyy

~ In Process of Relocation to Greenville, SC Metro Area ~

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Results-focused Business Leader with PHR credentials and specializing in Operations Management,

Team Building / Training, Logistics / Project Support, Marketing / Advertising, and Client Relations

eager to contribute 13+ years of solid, cross-functional experience toward optimizing an employer s success.


Profile of Qualifications


         Top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         Integral leader who excels in logistics coordination, project management, training programming, and job development.

         Resourceful team player who demonstrates an impeccable work ethic, quick-learning nature, and adaptable personality.

         Ambitious go-getter who offers superior attention-to detail while working in high-pressure, deadline-driven situations.


Core Competencies


Operations Management             High-Volume Payroll          Due Diligence Process                 Regulatory Compliance

Team Building / Training           New Hire Orientations       Executive-Level Relations             Advertising / Marketing

Strategic Analysis / Planning       Benefits Administration      Accounts Payable / Receivable     Business Communications


Professional Synopsis


Operations Manager

Banyan Consulting (formerly Hartz Consulting & Sovereign Benefits)                                 2004 C Present


         Drive business growth by recruiting, training, and managing a top-performing administrative team, including conducting new hire orientations, preparing and maintaining organizational charts, creating benefit statements, and tracking PTO.

         Conduct targeted job analysis to create new employment descriptions and identify companywide administrative needs.

         Apply dynamic leadership and analytical talents toward managing accounts payable / receivable procedures, including all month-end reconciliations, complex client invoicing, daily bank deposits / bill payments, and QuickBooks postings.

         Manage website content, create and distribute monthly newsletters, and conceptualize marketing brochures, along with developing business social media sites to drive brand awareness and increase traffic which boosts bottom-line results.

         Coordinate comprehensive logistics efforts for annual client conferences and design innovative marketing materials.

         Support due diligence process for acquisitions, including gathering data and creating reports for senior staff review.

         Lead various companywide projects (i.e. office relocations, technology conversions, off-site multi-day meetings).

         Liaise between IT teams and employees to guarantee proper and swift resolution of technical issues.

         Ensure seamless business processes by managing appointments / contracts for 100+ carriers.

         Process benefit enrollment changes via a carrier portal for selected company clientele.


Support Staff II

Carnegie Mellon University                                                                                                           2000 C 2003


         Strategically steered the recruitment, training, and management of student worker teams for each semester, including processing payroll for 150 workers using HRIS and coordinating and facilitating wide-ranging student / faculty activities.

         Optimized organizational efficiency by cost-effectively managing office inventories and providing administrative support.


Advertising Specialist

Winn-Dixie, Inc. (Corporate Headquarters)                                                                                    1997 C 1999


         Met and / or exceeded key company promotional goals by designing profit-driven specialty and weekly in-store advertisements, along with supporting the development of diverse marketing projects within an administrative capacity.

Yyyyyy x. yyyyyy

~ In Process of Relocation to Greenville, SC Metro Area ~

(xxx-xxx-xxxx • • Page Two


Education & Professional Development


Professional in Human Resources (Since 2008)                                   Human Resource Certification Institute

Notary Public (Since 2004)                                                                                               State of Pennsylvania


Certificate in Graphic Design                                                                           School of Communication Arts

Extensive Business Coursework                                                                            Carnegie Mellon University

Extensive Communications Coursework                                                        North Carolina State University


Technical Summary


Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Microsoft Publisher • Intuit QuickBooks

Adobe Illustrator • QuarkXPress • ACT! • AMS 360 • MailChimp (Email Marketing) • Google Analytics


Community Service


Team-in-Training Participant

Leukemia & Lymphoma Society, Pittsburgh, PA                                                                           2008 C Present


         Successfully coordinate individual fundraising efforts, and raised $4,500+ for cancer research to support society goals.

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