Performance-focused Financial Operations Executive and Process Improvement Strategist eager to contribute practical experience and academic background toward actively supporting a dynamic organization in maximizing results. Demonstrated ability to increase corporate bottom line by identifying and communicating business-critical information. Strong background in implementing improvements that reduce costs and increase revenue. Solid track record of managing relationships with teams and providing superior service to customers and business partners.
Ø Strong technical background with the ability to work independently on multiple projects.
Ø Comprehensive understanding of the financial systems arena due to advanced education and training regarding information management and business practices.
Ø Effectively lead top-performing teams.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Consistently focus on ensuring development of high-standard financial protocols.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Technology savvy and proficient in multiple software applications and platforms.
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering financial planning meetings and delivering comprehensive strategies.
Ø Carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.
Ø Closely examine accounts to balance positions and funds between clients, firms and/or the bank.
Ø Develop expert plans of action according to specific financial needs, both expeditiously and effectively.
Ø Ensure critical internal and regulatory compliance as well as data integrity/quality control.
Ø Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.
Ø Skilled at devising and implementing economic forecasting programs as well as utilizing extensive knowledge of economic climate to benefit the organization.
Ø Embrace company initiatives and lead process integration efforts throughout various departments.
Ø Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner.
Ø Work to standardize cross-departmental communication protocols between various departments in order to break down silo mentality and increase knowledge sharing.
Ø Stay abreast of most up-to-date financial trends and data in order to offer most viable recommendations to clientele base.
n B.A. C Management, St. Mary s College
n M.S. C Organization Development (Pending 12-09), University of San Francisco
Assistant Vice President, Risk Analysis/Corporate Compliance, Union Bank 2007-Present
Main responsibilities include timely and accurate recording of client company premium and loss related information into accounting systems. Specific functions include;
Research and reconciliation of all accounting matters relating to client service issues and problematic account renderings.
Oversight and management of timely reporting and accurate processing of all client account statements in accordance with specific and relevant regulatory requirements.
Direct assistance in the daily application of cash receipts and disbursements and as well as the resolution of account/cash discrepancies through in-depth research and communications with various departmental resources as well as clients.
Various analysis of financial data as needed and as assigned by management.
Responsible for the monthly/ annual monitoring of KYC profiles, wire and cash activities of commercial, corporate, middle market, real estate and credit clients.
Serve as back-up team lead for work distribution, completing month end certifications, and approval of team s required monitoring work.
Ensure the proper channels are followed for SAR filings.
Assistant Vice President, Manager/Commercial Customer Service Unit, Union Bank 2005-2007
Main responsibilities included comprehensive management and oversight of client accounts. Specific functions included;
Maintained consistent and strategic communication with various departmental resources.
Directly assisted with the monthly and quarterly corporate closing processes.
Analyzed financial results on a monthly and quarterly basis.
Researched and analyzed various components of the financial sector including participation percentages, contract verbiage, loss descriptions, and payment losses.
Responsible for the management of the operations for various corporate market segments.
Provided high quality of customer service to commercial customers.
Resolved problems, arranged for special requests, and made informed decisions.
Provided a high level of responsiveness when working with Account Officers regarding customer relationships.
Analyzed selected data and made recommendations as to exposure and possible risk to the Bank.
Supervised and provided coaching and training to staff.
Performed traditional supervisory functions of performance appraisals, counseling, promotions, salary increase recommendations, hiring and terminations.
Branch Manager, U.S. Bank 2003-2005
Main responsibilities included oversight of numerous aspects of day to day branch operations. Specific functions included;
Motivated and coached team to meet individual goals, as well as branch goals.
Ensured policies, procedures and Banking regulations were followed at all times.
Upheld customer satisfaction level, opened new accounts, processed loan applications and generated new business through community outreach events.
Acted as point of contact for all benefits and payroll related inquiries.
Monitored all leaves of absence for data recording purposes.
Coordinated annual benefits during open enrollment periods.
Maintained oversight of salary administration entailing monitoring, tracking and analysis of all salary increases and salary budget information.
Maintained direct maintenance of all pending and open requisitions.
Developed and executed recruitment and retention strategies to decrease costly attrition.
Conducted regular compilation of various HR reports as required.
Sales and Service Manager, U.S. Bank 2002-2003
Primary responsibilities included organization and management of various operational components of Branch as well as comprehensive oversight of client requests and pertinent issues.
- Executive Administrative Assistant, Bank of America
- Private Bank Associate, Bank of America
- Branch Assistant/Commercial Lending Specialist, Citizens Bank/Crestar Bank/Sun Trust Bank
xxx-xxx-xxxx / email@example.com
NAME HERE OF RECIPIENT
NAME HERE OF COMPANY
Dear RECIPEINT NAME:
Recent research into COMPANY NAME prompted me to immediately update my resume for your review. Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles as a Financial Analyst and Operations Executive within the banking sector.
I am skilled at providing expertise regarding comprehensive tasks including training, financial analysis, hiring and retention protocols, client support, research, and a strong background in all aspects of human capital development. I am astute at developing streamlined processes that will increase operational productivity and reduce the occurrence of costly errors.
Additionally, I am accustomed to integrating into various cultures and environments. I am experienced at working and collaborating with others as well as developing and implementing best practices models to increase efficiency and productivity. I offer years of formal training as well as progressive advancement within my career due to excelling at responsibilities and making significant contributions to company growth.
I am an exceptionally hard worker and my peers consider me a strong team player. My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
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