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Yyyyyy x. yyyyyy

6911 Freeport Rd

Riverview, Florida 33578


Country of Citizenship: USA


Vacancy Ann#:           09-142-JB

Position:                      Human Resources Specialist (Information Systems); GS-0201-9/11



Core Competencies


Human Resources, EEO Compliance, Employee Relations, Personnel Administration, Workflow Planning/Coordination, Task Management, Training/Development, Supervision, Corporate and Interpersonal Communications,  Project Administration, Information Systems, Office Management, Administrative Operations, Business Support, Process Enhancements, Policies/Procedures Development, Quality Assurance, Contracting, Purchasing, Vendor Relations, Inventory Control, Business Development, Sales, Marketing, Customer Service, Client Relations, Public Relations, Problem Solving, Decision Making, Multitasking, Time Management


Professional Experience


2/2006 C 12/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor: James Merrick xxx-xxx-xxxx

Salary: $14.00/hr

Hours per Week: 40

Alliance Office Manager

Proficiently steered broad-scope office and administrative operations, with full accountability for daily opening, operating and closing of office.  Effectively prioritized, planned and coordinated workflow to maximize results. Drove business growth through proactive sales and marketing initiatives, substantially boosting client base and revenue. Executed consultative and solutions-focused cold calls to prospective clients in order to persuasively capture new business. Spearheaded effective contract negotiations to maintain competitive leveraging while maximizing bottom-line profits. Ensured consistent delivery of superior customer service vital to sustaining and increasing business.


Strategically scheduled conference room/office services for best use of time and resources. Efficiently managed high-volume incoming phone communications in compliance with client-specific telephone package contracts.  Effectively logged files and records and performed accurate data entry to build and maintain quality database.  Successfully controlled office supplies inventory to maintain optimal levels for achieving operational goals while containing costs. Designed and implemented technical project management tools, including plans, schedules and responsibility and compliance matrices, instrumental to increasing productivity and efficiency of operations.



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Yyyyyy x. yyyyyy                                                                                                Page 2 of 2


3/1979 C 8/2005

US Army


Readiness NCO, Los Alamitos, CA

Logistics Manager, Queens, NY

Supply Tech/Property Book Officer, Conroe, TX

Purchasing and Contracting Supervisor, Fort Belvoir, VA

In support of critical military missions, delivered superior support in a wide range of business-related operations ranging from purchasing and contracting to supplies/property management and logistics.  Researched, sourced and worked with multiple vendors to negotiate competitive product and service contracts; administered contracts for ongoing compliance.  Conducted thorough market analysis to define product availability for existing and projected needs.

Strategically prioritized, planned, coordinated, facilitated, and monitored workflow and projects to meet crucial timelines and operational objectives. Demonstrated dynamic leadership skills in steering teams to maximize productivity, efficiency and quality of work.




University of Phoenix -Tampa, Florida

Degree:           Bachelor of Science

Major:              Business/Management

Graduated:      6/14/2008


Training/Professional Development


EEO, Annually

Sexual Harassment in the Workplace, Annually

On the Job Purchasing Training, 2005

Advanced Automated Logistical Management Course, 1998

Basic Automated Logistical Management Course, 1993

Logistics Management, 1990

Supply Course, 1989

Basic Supervisor Course, 1985

Decentralized Automated Service Support System and Direct Support, 1988


Technology Proficiencies


Microsoft Office Suite: Word, Excel, and PowerPoint


Specialized Knowledge


Working Knowledge of: FCRA, FDCPA, HIPAA, Truth in Lending Act, Sarbanes & Oxley,

Department of Homeland Security and State Department SOP


Additional Data


Availability:      Permanent


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