Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

Sales & Operations Management Executive

 

Results-focused executive eager to contribute expertise in driving sales/business development, team leadership and operations management toward actively collaborating with a dynamic organization in maximizing bottom-line performance. Consistently achieve fiscal and organizational objectives. Talent for defining and resolving issues to maximize bottom line profits while avoiding unnecessary cost expenditures. Strong leader who excels in training and directing top-performing teams. Effectively establish and manage key relationships with decision makers and strategic partners.

Project Management Interpersonal Relations Team Leadership Regulatory Compliance

Process Improvement Customer Service Cost-Effective Solutions Implementation

Contract Negotiations Strategic Research & Planning Resource Allocation/Administration

 

  Consistently met and exceeded sales goals and achieved and maintained Top Sales Producer Ranking for past 13 years.

  Boosted production by 70% through strategic restructuring of hard to qualify loan packages and reselling cancelled loan transactions.

  Exhibited solid leadership qualities in directing 30-member team and managing a pipeline of over 400 loan files on a monthly basis.

  Optimized personnel productivity, efficiency and performance by enhancing Sales Training Classes through increased product knowledge, more effective phone scripts, and simplifying sales systems.

 

National Agents Alliance, Burlington, NC                                                                         2009-Present

Regional Sales Manager and Field Agent

Sales Agent Trainee

  Promoted within 4 months, due to exceptional performance and dedication.

  Ranked in the Top 3 in Agency for Mortgage Protection Insurance Sales.

  Successfully built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates, directly resulting in 40% increase in sales in the second quarter of 2009.

 

Windsor Capital Mortgage Corporation, San Diego, CA                                                   1999-2009

Net Branch Manager, Loan Officer, and Loan Processor

  Applied dynamic prioritization and strategic planning skills toward efficiently scheduling and managing loans funding projects to meet critical lock expiration timelines.

  Facilitated quality client servicing vital to generating repeat and referral business by providing prompt response in addressing their needs and resolving any issues.

  Demonstrated sharp leadership qualities in effectively leading personnel to ensure critical compliance with regulatory safety standards and internal quality control guidelines.

 

 

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Yyyyyy x. yyyyyy                                                                                           Page 2 of 2

 

Career Background continued

 

 

 

Windsor Capital Mortgage Corporation, San Diego, CA                                                   1999-2009

Net Branch Manager, Loan Officer, and Loan Processor

-Continued-

  Strategically maximized business opportunities by initiating, cultivating and maintaining proactive relationships with key contacts within the lending, title and real estate brokerage industries.

  Originated loans under all available loan programs, including Conventional, Jumbo, Alt-A, Sub-prime, FHA, VA, and Second Mortgages.

 

Centerpoint Mortgage Corporation, Irvine, CA                                                                 1996-1999

Sales Manager

Loan Officer Trainee

  In under 2 years, became the first and only female Sales Manager at the company.

  Contributed dynamic leadership skills toward managing 30-member team, with strong focus on optimizing productivity, efficiency and performance.

  Successfully maintained a Top Sales Producer position and was recognized as the Loan Officer of the Year for 1997.

  Applied hands-on leadership and collaborative teambuilding practices toward maximizing performance of team members, providing ongoing training and evaluations.

  Led the Decline Department in all aspects of daily operations; significantly increased production by 70% through restructuring hard to qualify loan packages and reselling cancelled loan transactions.

  Expanded mortgage lending sales resources and built key lender relationships, providing additional venues for driving revenue growth.

Arizona Life and Health Insurance License, 2009-2013

Hawaii Mortgage Solicitor s License, 2007-2009

California Salespersons Real Estate License, 1997-2009

California Notary Public Commission, Expired

California Property and Casualty Insurance License, Expired